15 days old

Workstation Engineer

Fenton, MO 63026
  • Job Code
    580043
  • Payrate
    $32 To $42

Workstation Engineer


South St. Louis County, MO


Job Description


Position Summary:


Under general direction, plans and evaluates existing end user technology. Troubleshoots, performs complex maintenance tasks, and installs software upgrades throughout the organization. Analyzes and evaluates microcomputer products and systems available in the marketplace.


Essential Duties and Responsibilities:


-Coordinates modifications of end user technology as required.


-Performs customer service with end users and vendors while handling equipment repair/parts inventory.


-Handles a wide variety of questions with varying levels of urgency from first level support staff within the time parameters communicated by management.


-Prioritizes first level requests with other assigned duties.


-Formulates steps to resolve PC problems effectively to minimize callbacks.


-Provides strong second level troubleshooting/assistance for end user software and hardware problems.


-Troubleshoots complex repairs of computer systems and peripheral equipment and/or serves as a liaison to vendor providing all or part of the service.


-Analyzes microcomputer products for compatibility, expandability, and ease of use and support.


-Provides supportive/nonsupportive recommendations of evaluated microcomputer products (and other products) to management.


-Develops/customizes products and provides documentation for such as assigned.


-Performs a variety of other duties as assigned.


Qualifications:


Education, License or Certification:


-Associate's degree in Computer Science or equivalent experience.


Experience:


-3-5 years experience in configuring systems


-3-5 years experience in supporting end user technologies - Windows, Macintosh, IOS, Android

Categories

  • Information Technology

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Workstation Engineer

Randstad Technologies
Fenton, MO 63026

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Workstation Engineer

Randstad Technologies
Fenton, MO
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