29 days old
2017-10-242017-11-23

Work Flow Processor

Des Moines, IA
  • Job Code
    5365029-1
Job Description

Our Team Member Technology Configuration Center is looking for a Work Flow Processor. The Config Center is a high production computer production facility.

Job duties/responsibilities:

  • Coordinating activities and resources in support of ECS Configuration Centers service delivery
  • Leveraging multiple systems and/or workflows with low to moderate complexity or multiple projects simultaneously with lesser risk and complexity.
  • Utilizing technical experience such as:
    • Customer service engagement,
    • Project order fulfillment, and
    • Other technical applications to ensure service delivery to a very high standard.
    • Work order queue processes,
  • Utilize knowledge of technical project coordination methodologies and tools to ensure Config Center services adhere to high quality standards, meet customer expectations and are delivered on time.
  • Responsibilities are varied and may include one or more of the following:
    • Tracks and reports order status,
    • Ensures completion of assigned actions,
    • Identifies issues, and
    • Works with Config Center senior processors and/or project team to provide solutions or escalates to avoid project/order delays.
  • Work Location: 334 SW 8th Street, Des Moines, IA 50309
  • Work Hours: M-F 8 AM 5 PM (Central Time Zone)


Required Qualifications

  • 1+ year of technology project support experience



Desired Qualifications

  • Good verbal, written, and interpersonal communication skills
  • Advanced problem solving and technical troubleshooting capabilities
  • Good analytical skills with high attention to detail and accuracy
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to coordinate completion of multiple tasks and meet aggressive time frames



Other Desired Qualifications

  • Experience with Oracle queries
  • 2 years MS Office suite experience
  • 1 year processing orders experience
  • Experience with physical inventory and or warehouse management systems
  • Experience with communicating status updates to manager





Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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  • Legal
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Work Flow Processor

Wells Fargo
Des Moines, IA

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