18 days old
2017-11-032017-12-01

Windows & Network Support Tech

Irving, TX 75063
  • Job Code
    584339

Our Dallas-based client is growing rapidly in the healthcare industry and looking to expand their team with top level IT talent. If you think you are a good fit for this role, please apply below.


6 month contract to hire to work onsite in Irving, TX.


Midnight-8am Shift. Work will be performed onsite in Irving TX.


Required Skills:



  • 3+ years of Windows OS and Windows Server troubleshooting
  • Knowledge of NOC operations environment
  • Intermediate knowledge of TCP/IP, Ethernet, routing and switching technologies
  • Strong knowledge of testing and analyzing incidents and performing corrective actions to restore service by following standard operating procedures


Preferred skills:



  • Healthcare industry experience
  • Applicable certification or training
  • 4 year degree


Responsibilities:



  • Primarily ticket helpdesk support/troubleshoot with other duties including server monitoring
  • Monitor system events/alerts and incident reports to ensure maximum service uptime of the environment including networks, systems and websites
  • Trouble shoot ,analyze and solve operating issues
  • Escalate when appropriate to engineering or manager as defined in the standard operating procedures
  • Interface with customers, engineers, vendor, technicians and management team to resolve issues and report any escalations
  • Conduct provisioning and decommissioning of equipment and the correct methodology of proper cabling and equipment racking
  • Conduct hardware and software problem analysis, identification, and resolution; execute problem documentation, escalation and notification procedures

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Windows & Network Support Tech

Randstad Technologies
Irving, TX 75063

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Windows & Network Support Tech

Randstad Technologies
Irving, TX
US

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