8 days old
2018-05-142018-06-11

Windows/Network Engineer

Pedricktown, NJ 08067
  • Job Code
    617415
  • Payrate
    $80,000 To $90,000

We have an excellent opportunity for a Senior IT Engineer for one our South Jersey clients.


The Senior IT Engineer is a technical lead position for multiple sites. The ideal candidate will be an IT Generalist with knowledge of Windows OS, server infrastructure, networking, Citrix, and applications as well as end user support including working with desktops and Office 365. Experience with warehouse management systems, RF handheld scanners, and network access points is a plus. The Sr. IT Engineer will lead 3 Junior IT Site Support Engineers with responsibilities for prioritizing workloads, communicating with site executives on current projects and tasks and being the escalation point of contact for the Northeast Region. Weekly travel between the 3 sites is expected within the job scope with 20% annual travel to our central IT hub in Atlanta to be considered.


Skills & Abilities:



  • Experience with Active Directory and Domain Name System
  • Network experience with Cisco switches/routers and access points
  • VMware and Hyper-V virtualization platforms
  • Citrix infrastructure
  • Experience with Voice Over Internet Protocol (VOIP) telephone platforms
  • Leadership qualities to mentor and train junior IT direct reports
  • Excellent analytical & problem-solving skills and the ability to think creatively
  • Full Microsoft Office Suite capability
  • Exceptional customer service interfacing with site staff and end users
  • The ability to communicate effectively throughout all levels of the organization


Essential Duties:



  • Troubleshoot and drive resolution of escalated IT issues.
  • Prioritize workloads, projects and deliverables for NE region IT related initiatives.
  • Maintain server infrastructure, replication and backups with reporting.
  • Troubleshoot issues with desktops and handheld scanners.
  • Concentrate on issues with Office 365
  • Communicate with site executives to understand current projects, prioritize initiatives, and provide projected ETA of completion for IT related tasks.
  • Report on status of issues and utilize central staff located in Atlanta for additional support.
  • Standardize, document and define IT processes and procedures.
  • Troubleshooting of network devices within cold storage warehouses located in elevated areas utilizing scissor lifts to access.
  • Drive resolution and liaison for application related issues.
  • Coordinate with operations to obtain maintenance windows to complete changes with intrusive impact.
  • Inventory devices and asset management.
  • Management of direct reports ticketing queues and requests
  • Mentor and conduct training for the 3 IT Support Junior Site Engineer direct reports

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Windows/Network Engineer

Randstad Technologies
Pedricktown, NJ 08067

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Windows/Network Engineer

Randstad Technologies
Pedricktown, NJ
US

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