14 days old
2018-08-012018-08-29

Windows Engineer

High Point, NC 27265
  • Job Code
    636638
  • Payrate
    $90,000 To $99,000
job summary:

As an IT Engineer II (Windows), you will ensure that the workstation environment is properly administered (patching, OS, software, etc.). You will also conduct troubleshooting investigations, perform configuration changes, and recommend and implement new technologies.

What you'll do on a typical day:

  • Maintain Windows workstations and take appropriate action to ensure excellent performance and availability; develop, test, and implement technical improvements to system configuration and operation following change control processes
  • Investigate, configure, and test new technologies for use and deployment in the production environment
  • Complete forms or update configuration databases to reflect all changes affecting the equipment or software inventories (after equipment installations, software installations, or equipment moves)
  • Implement and follow processes to ensure the security of all systems and data
  • Design, implement, and execute appropriate standardized procedures to ensure system health and provide reports or logs
  • Provide third-tier assistance to Support Center; complete work to resolve assigned incident tickets within service windows, and update information in the Support Center system to complete ticket resolution
  • Refer problems to level three service providers; follow department change and configuration management procedures
 
location: High Point, North Carolina
job type: Permanent
salary: $90,000 - 99,000 per year
work hours: 8 to 6
education: Bachelors
 
responsibilities:

As an IT Engineer II (Windows), you will ensure that the workstation environment is properly administered (patching, OS, software, etc.). You will also conduct troubleshooting investigations, perform configuration changes, and recommend and implement new technologies.

What you'll do on a typical day:

  • Maintain Windows workstations and take appropriate action to ensure excellent performance and availability; develop, test, and implement technical improvements to system configuration and operation following change control processes
  • Investigate, configure, and test new technologies for use and deployment in the production environment
  • Complete forms or update configuration databases to reflect all changes affecting the equipment or software inventories (after equipment installations, software installations, or equipment moves)
  • Implement and follow processes to ensure the security of all systems and data
  • Design, implement, and execute appropriate standardized procedures to ensure system health and provide reports or logs
  • Provide third-tier assistance to Support Center; complete work to resolve assigned incident tickets within service windows, and update information in the Support Center system to complete ticket resolution
  • Refer problems to level three service providers; follow department change and configuration management procedures
 
qualifications:

At a minimum, you'll need:

  • 5 to 7 years of Windows system administration experience
  • Strong Windows performance tuning and troubleshooting skills
  • Expert knowledge of SCCM and Windows operating system
  • Knowledge of DNS, WINS and DHCP
  • Knowledge of hardware maintenance and installation
  • Some experience with Microsoft Exchange, mail routing/filtering, and scripting
 
skills: It'd be great if you also have:

  • Bachelor's degree or substantial relevant experience
  • 2008 and 2012 Windows system administration experience
  • Citrix and/or Remote Desktop Services experience
  • Microsoft certification or course work (MCSE/MCITP)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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