1+ months
2017-11-302018-02-19

Wells Fargo Securities - Client On-boarding Facilitator (WFBNA)

London, England W1A 2LQ
  • Job Code
    21594BR-1
About Us

Wells Fargo provides middle market, large corporate and financial institution customers with a range of international solutions, including treasury management, credit, payments, financing, foreign exchange, and trade services. Wells Fargo operates from 42 countries and territories outside of the U.S., including branches in Beijing, Cayman Islands, Dubai International Financial Center (DIFC), Hong Kong, London, Seoul.

About the Role

Wells Fargo Securities is creating a centralized Client Onboarding team consisting of a Client-facing Facilitation team, Documentation team, AML/KYC team and a Data management team. The Client Onboarding Facilitation team will liaise with external and internal customers in order to comply with all operational, compliance, regulatory and internal policies as part of the onboarding process. This role is meant to provide the business with a central point of contact and liaise with On-boarding teams in other regions in order to provide transparency and efficiency. The aim is to have a centralized team with regional representation in order to support growing business in London and Asia. This initiative is accompanied by a major effort to redesign current operational functions as well as to create a unified workflow tool to provide transparency, accountability, KPIs and metrics.
The COB Facilitator will report to the Client Onboarding manager in Charlotte with reporting lines locally in London as well. The Facilitator role will be an SME within the various lines of business we support in London.

Responsibilities
  • The COB Facilitator will be responsible for delivering high standards of client service while at the same time ensuring that all internal (Risk) and external (Compliance) standards and requirements are fully met. The Facilitator will gather evidence of customer profile via documentary or non-documentary means utilizing both in-house and external sources. They will initiate the Client Onboarding process for both new Legal Relationships and Funds of existing customers by entering data into the client onboarding system and share documents with internal teams such as the Documentation, AML and Credit teams. The facilitator will track progress and provide status of onboarding request to the request initiator.
  • Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

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Wells Fargo Securities - Client On-boarding Facilitator (WFBNA)

Wells Fargo
London, England W1A 2LQ

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Wells Fargo Securities - Client On-boarding Facilitator (WFBNA)

Wells Fargo
London, England
GB

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