11 days old
2018-01-052018-02-02

VP of Data Operations

Austin, TX 78759
  • Job Code
    594624

SUMMARY OF PURPOSE


****A background in Banking and/or Financial Technology, with specific experience managing banking data integrations, and data management is essential for this role.**


The VP, Data Operations is responsible for the successful interpretation of Core and Non-Core data - including but not limited to internet banking, e-statement, and payment vendors. This includes building and maintaining Business Development relationships, gathering requirements from internal teams, and working with Vendors to form partnerships in the best interest of our clients. In addition, the VP, Data Operations will be responsible for enabling the successful transformation of the data. This includes building and maintaining versions for ETL Scripts, Documentation, and Contract Information.


The VP, Data Operations proactively manages the Client Data and STAT Teams to ensure that the team objectives are aligned with the company strategic objectives. He or she has a firm understanding of operating and installing software and how Client Data and Processes impacts all areas of install and support.


This person will define team KPIs and ensure the Data Operations teams have the tools and training they need to be successful in their role. She/he focuses on strategic improvements with a consistent focus of scalability.


ESSENTIAL FUNCTIONS:



  • Build the technical tools, documentation, and processes for implementing data from 3rd party vendors
  • Work closely with the development team to absorb any required client finalization or customization development work.
  • Document and maintain a common and consistent set of best practices for each core interface for the implementation and support teams
  • Coordinates development and implementation of supportability tools to the Technical Operations Teams
  • Executes strategic projects including client "Core Conversions" with quality and efficiency
  • Understand how each potential core is installed and supported as well as how it relates to required manual processes
  • Plan, execute, track and report on support related metrics to measure performance against agreed upon team KPIs that support company goals
  • Work closely with multiple departments to help drive product direction, enhance client service value and seamless support to our clients
  • Provide oversight for all departmental functions including staffing, forecasting, budgeting, training and employee development


POSITION REQUIREMENTS:



  • Achievement oriented with demonstrated leadership abilities
  • High familiarity with banking Core Processors - data interpretation, integration, migration, etc.
  • Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems
  • Familiar with common Financial Technology interfaces
  • Strong verbal and written communication skills
  • Customer service oriented and believe in teamwork, collaboration, adaptability, and initiative
  • Experience in coaching and staff development
  • Must be legally allowed to work in the U.S.

Categories

  • Information Technology

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VP of Data Operations

Randstad Technologies
Austin, TX 78759

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Randstad Technologies
Austin, TX
US

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