10 days old

Voice Engineer

Lincolnshire, IL 60069
  • Job Code
  • Payrate
    $57 To $60

Job Description

Sr. Voice/Network Engineer will be supporting enterprise voice and data technologies with a focus on voice services including Cisco CUCM, CME, Microsoft Skype, 8X8, Sonus, and InContact Contact Solutions.


  • Participating in architecture design, requirements gathering, planning, implementation, testing and troubleshooting.
  • Telephony system maintenance, upgrades, and security patching as required while following change management process.
  • Ensure voice and data services meet or exceed enterprise performance and availability objectives.
  • Responsible for troubleshooting and configuring multi-vendor telephony solutions including Unity Connection, Emergency Responder, H.323 Gateways, SIP, SBC's.
  • Engineer should be capable of supporting voice technologies end to end including routing and firewalls that the flow may traverse.

Additional Responsibilities

  • Other responsibilities will include support of the network infrastructure including Zebra MPLS and DMVPN networks routing the VoIP services.
  • Partnering with external vendors in support of VoIP and network environments and resources.

Required Skills/Experience

  • Bachelor's degree and 6 years' experience in Cisco VoIP solutions
  • Cisco CCNP
  • Provide on-site and on-call 24x7 support as needed in Lincolnshire, IL HQ and nearby offices
  • Hands-on experience with Cisco Call Manager and Unity ?? CUCM 8.6+, Cisco Emergency Responder, Cisco voice router and SRST call routing.
  • Experience with VoIP Technologies such as H.323, SIP, MGCP gateway configuration.
  • Skype for Business
  • Proficiency with troubleshooting voice infrastructure including MPLS and DMVPN WAN
  • VoIP QoS on MPLS, DMVPN and Firewalls

Preferred Skills/Experience

  • Cisco CCVP
  • Cisco CCIE R&S
  • Cisco ASA and FirePower configuration for VoIP including VoIP bypass or trust


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Voice Engineer

Randstad Technologies
Lincolnshire, IL 60069

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Randstad Technologies
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