24 days old

Voice Architect

Englewood, CO 80112
  • Job Code
    579226
  • Payrate
    $50 To $55

Randstad Technologies is seeking a Voice Architect!


JOB SUMMARY


Provide technical, integration, and thought leadership for IP Multimedia Subsystem (IMS) architecture in support of commercial environs (non-residential). This includes developing comprehensive design and configuration guidelines for integrating and growing diverse voice switch platforms. Provide escalated post-implementation support for diverse voice switch platforms. This role is responsible for working with the team responsible for building an in-depth comprehensive voice architecture using voice-over-IP and IMS telecommunication platforms. This position will work closely with Operations and Product teams, as well as external vendors to identify platform requirements and implementing solutions to meeting and exceeding those requirements.


MAJOR DUTIES AND RESPONSIBILITIES


Working knowledge of telephony soft-switches, IVRs, Voicemail, SBCs, IADs, and call routing.


Working knowledge of IMS technologies


Working knowledge of layer 3 routers, layer 2 switches, including layer 2 and 3 networking fundamentals and associated routing protocols.


Working knowledge Experience with CLI scripting (SH, KSH, BASH, etc.)


Experience with one or more programming and/or scripting languages (Java, PHP, Python, Perl, etc.)


Working knowledge of computer servers and various operating systems (UNIX, Linux, Windows, etc.)


Possess strong analytical and troubleshooting skills and act as an escalation point for Product, Operations, and Integration teams.


Work with key stake holders to gather business requirements and design detailed voice architectures based on defined requirements.


Establish the integrity, viability, functionality and capacity of voice network by assisting with writing and executing detailed test plans and documenting test results.


Develop RFP and RFQs for the evaluation of vendors, products, and solutions without bias or predisposition to make informed recommendations; and fully document findings.


Provide in-depth documentation of Voice architectures including Engineering Design Documents (EDD), Method of Procedure (MOP), and Standard Operating Procedure (SOP).


Provide Engineering Technical support, guidance, and thought leadership to Product, Operations, Engineering, and Integration teams.


Interact with and manage tasks with members of cross-functional teams.


Establish working relationships with peers, vendors and contractors using strong collaborative inter-personal skills.


Manage multiple tasks simultaneously without supervision.


Adhere to industry specific local, state, and federal regulations, as applicable.


Know, understand and follow company policy.


Perform other duties as required


REQUIRED QUALIFICATIONS


Skills/Abilities and Knowledge


Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner


Expert level knowledge of industry standard voice over IP platforms such as Broadsoft, Alcatel-Lucent, Nokia, Metaswitch, or Cisco


Must know and understand DOCSIS


Experience with Metaswitch, Broadworks, Sonus, and Nokia IMS


Experience with Cisco products a plus.


Experience with Diameter, COPS and H.248 protocols a plus.


Working knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols


Working knowledge in network design, network architecture, protocols and network topology


Working knowledge in TCP/IP and the OSI Model


Basic knowledge in using ticketing and software tools to support the current operations.


Working knowledge of network devices and basic network appliances


Working knowledge of network designing software, such as Visio


Ability to perform duties in a fast pace environment


Ability to learn new technology quickly


Ability to adapt quickly to changing requirements and priorities


Ability to use personal computer and software applications


Education


Masters or Bachelor's Degree in Engineering or related field or related work experience


Related Work Experience Number Of Years


Engineering work experience 10 - 15


PREFERRED QUALIFICATIONS


Skills /Abilities and Knowledge


Expert knowledge in Voice over IP protocols including: Session Initiation Protocol (SIP); Real-time Transport Protocol (RTP); Session Description Protocol (SDP); E.164; and IP Multimedia Subsystem (IMS)


Expert knowledge of IMS and Metaswitch


Expert knowledge in Cisco Unified Computing System (UCS); VMware vSphere; NetApp or other Fibre Channel storage solution


Knowledge of company products and services


Education


Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, Broadsoft, Avaya, MetaSwitch, Nokia, etc.)


WORKING CONDITIONS


Office/lab environment

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Voice Architect

Randstad Technologies
Englewood, CO 80112

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Randstad Technologies
Englewood, CO
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