12 days old

UX/UI Designer

Charlotte, NC 28269
  • Job Code
    581607
  • Payrate
    $50 To $70

A Senior UX Architect leads the interaction design of complex initiatives by applying knowledge of human capabilities, technology, design best practices and standards to create usable, useful and relevant end-to-end user experiences.


This person will serve as the steward for the overall interaction model while championing ideas and designs that improve business results and exceed end user needs.


Key Responsibilities


- Partner directly with other UX practitioners currently working on experiences in the conversational UI space


- Work very closely with product managers to assess and prioritize strategic opportunities in an agile development environment


- Ability to design & envision future experiences iteratively in a dynamic environment by being mindful of how the experience needs to evolve over time


- Use design thinking methods to iterate through concepts that can be tested and validated with users


- Leverage data and user feedback to drive and influence design decisions


- Create customer journeys, storyboards and prototypes that communicate interaction and design ideas


- Develop detailed design specifications for transactional and informational voice, virtual assistant, and chat experiences


- Considerate of and focused on conceiving and delivering fantastic end-to-end, cross-channel experiences, with appreciation of flow, context, micro-interactions, multimodal possibilities, performance, and tone


- Contribute to and evangelize conversational UI design best practices and guidelines to ensure a consistent experience across the brand


- Be open to feedback and engage in active listening


- Work collaboratively with other UXD practitioners (UX Architects, Visual Designers, Creative Technologists, Content Strategist), Technologist, and management, on interaction design principles and best practices


- Motivated to continuously learn new skills and capabilities by monitoring consumer trends, attending workshops, joining professional groups and mentoring others in UX design methodologies


Job Qualifications


- 5+ years as a UX designer in highly collaborative environments


- Bachelor's degree or higher in: Human Computer Interaction (HCI), Linguistics, English, Information Sciences, Psychology, and/or Human Factors


- Experience in building user-centric conversation experiences (voice and chat) in an agile environment


- Knowledgeable about the differences between written vs. spoken natural language, as well as multimodal inputs


- Experience in designing and tuning directed dialog and natural language speech grammars. Expertise working with voice talents, coaching "in context"


- Able to demonstrate knowledge of relevant topics in discourse analysis, pragmatics, and prosody


- Extremely passionate & knowledgeable about voice user interface design, interaction design and information architecture as disciplines


- Excellent communication, organization and time management skills


- Proficient in MS Visio, Omnigraffle


- Understands the constraints of technology platforms: Interactive Voice Response systems, Natural Language Processing, Native Mobile, Responsive Web, and Internet of Things (IoT)


- Ability to communicate and present concepts both verbally and visually


- Must be able to share work that conveys depth and breadth of previous design work


- Experience using SAFe for lean enterprises is a plus

Categories

  • Information Technology

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UX/UI Designer

Randstad Technologies
Charlotte, NC 28269

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UX/UI Designer

Randstad Technologies
Charlotte, NC
US

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