22 days old

UX Researcher

Philadelphia, PA 19103
  • Job Code

Must Have Research Experience - W-2 Candidate Only.

Please no third party candidate


  • Design generative and evaluative studies to gain user insights, validate concepts, and uncover new product or business opportunities.
  • Recommend appropriate methodologies, draft and present research plans.
  • Perform activities such as heuristic reviews, industry research, data mining and competitive reviews.
  • Lead primary research studies with customers including:

    o Discussion guide development

    o Screener development and coordination of participant recruitment

    o Facilitate user sessions

    o Analyze and synthesize findings

    o Translate research insights into actionable recommendations and direction.

  • Deliver data and insights from all activities and studies in presentations and readouts.
  • Participate in development of UX models and frameworks based on direct user evidence.
  • Encourage members of design, business, and product teams to be involved as partners in studies to gain first-hand knowledge of user behaviors, mental models and needs.


  • Degree in Psychology, Anthropology, Human-Computer Interaction, Interaction Design, Digital Media, Human Factors, Cognitive Science related discipline or equivalent experience. Masters degree a plus.
  • 2-3 years experience planning, conducting, analyzing and reporting on user studies for discovery and evaluation; comfortable facilitating interviews.
  • Expertise with a range of user research methods used to gather qualitative and quantitative data (discovery & strategic research, contextual interviews, formative and summative usability testing, focus groups, card sorting, survey development, secondary research analysis, competitive analysis, etc.)
  • Demonstrated experience with early stage research to inform product and UX strategy is a plus.
  • Familiarity testing with prototypes (rough drafts and sketches, paper prototypes, working prototypes) and live builds. Experience with rapid, iterative prototype testing is a plus.
  • Deep understanding of heuristics for user interfaces and experience conducting heuristic evaluations.

    Analytical problem-solving skills, outstanding writing and presentation skills; comfortable presenting to a group.

  • Experience with MORAE, Adobe Creative Suite, Microsoft Office; experience with rendering and editing video a plus.
  • Ability to organize and prioritize while working on multiple, simultaneous projects of varied size and complexity.
  • Desire to continually stay current with technology, trends, tools and industry standards in UX, usability and user research.
  • Experience in Information Architecture a plus.
  • Experience in customer-facing digital media projects a plus.
  • Experience with remote usability tools such as usertesting.com or UserZoom is a plus


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UX Researcher

Randstad Technologies
Philadelphia, PA 19103

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Randstad Technologies
Philadelphia, PA

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