13 days old

UX Program Manager

Mountain View, CA 94043
  • Job Code
    580304
  • Payrate
    $47 To $66

User Experience (UX) Program Managers provide program management leadership and operational support throughout design organizations and across functional teams by increasing communication and connection points, streamlining the UX design process, and driving product excellence.


With the Assist UX Framework team, you will combine expert project management skills with a passion for user experience to help our team maintain and evolve the cross-surface interaction framework and toolchain. You'll work cross-functionally with UX Designers, Voice User Interface (VUI) designers, Researchers, Writers, Product Managers, and Engineers to plan projects, define milestones, assign resources, assess risks, and ensure projects meet deadlines. As a UX Program Manager, you will also manage all project-related communications to team members, executives and other stakeholders. This job requires you to be a master planner and juggler, excellent communicator, and ability to navigate ambiguity.


Responsibilities:


Understand strategic priorities for Assist and work with the team to make the most impact possible under tight schedules and resources


Collaborate closely with the Framework UX Lead to clearly communicate with cross-functional vertical and horizontal team leads and senior management regarding project status, resource requirements, issues/flags, and priorities


Coordinate and facilitate meetings such as UX reviews with cross-Google and Assist teams, resource allocation with UX leads, and bug triaging


Act as a bridge between UX, Engineering, and Product Management teams, connecting all three groups and making sure interdependencies are understood and planned for


Identify team needs with regards to process, tools, documentation, and asset management, driving required changes to make sure designers are working at optimum efficiency


Orchestrate successful delivery for multiple projects simultaneously


Identify when meetings are needed or can be removed, set appropriate frequency, duration, drive the agenda, and keep meetings on track


Proactively identify and prioritize risks, then create plans to quickly resolve them


Help the team manage complexity and navigate ambiguity or change


Required Skills:


BA/BS degree not specific field or equivalent 5-7 practical experience.


5-7 years experience as a Project Manager


Thorough knowledge of user-centered design processes and iterative development processes


Expert with Google's suite of apps (e.g. Docs, Sheets, Slides)


Strong sense of focus and attention to detail while working in a very fast-paced environment


Nice to Have:


Familiarity with design, user research, and innovation processes and experience working with design, research, and engineering professionals


Seasoned program/project manager with ability to lead complex strategic and operational initiatives


Proven record of coordinating creative output

Categories

  • Information Technology

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UX Program Manager

Randstad Technologies
Mountain View, CA 94043

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UX Program Manager

Randstad Technologies
Mountain View, CA
US

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