10 days old

User Researcher

Sunnyvale, CA 94086
  • Job Code
  • Payrate
    $57 To $63

Your Approach to Work:

- Research with agility: You have a strong working knowledge of formative & summative usability research methods, and how they are applied in a fast-moving organization. Experience with field studies, participatory design, heuristic evaluations, and competitive testing is also preferred.

- Actionable Findings: You translate insight into action. You help teams understand customer needs, attitudes, and behaviors through thoughtful & actionable research. Your work informs both strategic and tactical efforts.

- Creative: When you're presented with a design or business problem, you think of multiple research approaches to help figure out how to make the experience easier and more delightful for our customer - and you're excited to share the options as well as your recommendation.

- Collaborative: You use your knowledge of the Design process in collaboration with other researchers, designers, content strategists, architects, product managers, and engineers to help transform complex problems into easy-to-use products. You recommend how to best address our research goals & questions so your partners don't have to.

- Self-motivated: You work without close supervision but you seek out and welcome feedback from senior Design leaders and managers.

Skills & Abilities We Look For:

- You are skilled at moderating live studies and know how to structure un-moderated studies.

- You seek to enhance your work by incorporating research actively seek out research & metrics from other sources to provide comprehensive recommendations that inform the design and business strategy.

- You work with our research partners (site analytics, market research) to synthesize and leverage existing data and coordinate research efforts

- You work quickly and efficiently without sacrificing quality and know how to adapt to the ever-changing priorities of the eCommerce business.

- You stay up-to-date with the latest industry news and developments.

- You contribute to team processes and standards and help establish best practices for research.

- You have strong presentation, communication, and negotiation skills


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User Researcher

Randstad Technologies
Sunnyvale, CA 94086

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Randstad Technologies
Sunnyvale, CA

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