11 days old
2018-05-092018-06-06

Unified Communications Engineer

Morrisville, NC 27560
  • Job Code
    619771
  • Payrate
    $65 To $70

Randstad Technologies is currently seeking a candidate with proven experience in a previous enterprise company/companies integrating Skype for Business/Lync software into a regionally disperse infrastructure environment for a top finance client in RTP, NC.


You will provide SME level experience to the product, while designing ground-up implementations and developing tools, process and integration with other capabilities including: firewalls, certificates, security protocols, domain structures (AD), backups, etc.


This person will work with the Real Time Communications Engineering team to provide program-level deliverables to the Operational team for implementation. The individual is expected to work with a level of independence & drive topics, syndication and communicate vision on complex topics to all levels.


ROLE INVOLVES:


- Serves as subject matter expert in leading the design and development of the most complex application problems, system administration issues, or network concerns.


- Conducts and leads complex analysis to correct systems, applications, software, and hardware that are not compliant with Corporate policy/procedures.


- Works closely with external vendors on large and multifaceted infrastructure engineering projects.


- Applies IT expertise in strategizing how to best develop infrastructure that will allow development and testing processes to be secure and efficient.


- Evaluates the effectiveness of the organization's existing infrastructure technology.


- Analyzes trends to recommend and implement upgrades that enhance the reliability and efficiency of the IT infrastructure. Contributes to the achievement of Infrastructure Engineering objectives.


- Fourth-tier escalation point for support issues for production environment


- Is an expert on current industry trends and emerging technologies. Analyzes trends to recommend and implement upgrades that enhance the reliability and efficiency of the IT infrastructure.


- Create operating and support models to aid seamless transition of solution to operations team.


QUALIFICATIONS:


- Extensive knowledge and experience of engineering a Microsoft Lync / Skype for Business UC technology service, both server and end point.


- Experience with integrating enterprise Voice & Video and Skype Mobile.


- Knowledge of designing and deploying Group / Persistent Chat, Edge services and Group Federation.


- Strong troubleshooting ability with extensive hands-on IT support experience, both back-end and user-facing.


- Able to generate options and recommend solutions which are logical reasonable and realistic.


- Experience of Microsoft Windows components, for example; Active Directory, Windows server, SQL Server

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Unified Communications Engineer

Randstad Technologies
Morrisville, NC 27560

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Randstad Technologies
Morrisville, NC
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