10 days old

Unified Communications Engineer Enterprise Messaging and Collaboration

Chandler, AZ
  • Job Code
Job Description

Wells Fargo is searching for a Unified Communications Engineer to join the Enterprise Messaging Engineering team. The ideal candidate will have expert-level knowledge of Lync 2010/Lync 2013/Skype for Business. This will also include but not be limited to above average knowledge of F5, Windows Server, Firewall, Certificates, and Enterprise Voice/Conferencing.

The individual should be able to design, architect, deploy, administer monitor and troubleshoot complex Lync/Sfb Environments in accordance with industry accepted best practices.

Candidates should have experience working in a large corporate environment with greater than 50,000 users, where the team must administer systems to known corporate policies regarding security, audit, and change control processes.

The candidate must have the ability to create engineering documentation to be used by the operations counterparts and create high-quality artifacts required by change control processes, security and the project team.

Candidates must be able to perform research, evaluation on adopted or proposed technologies and present ideas in a clear and concise manner. This individual will also serve as an escalation point for the operations team and respond to support questions from less experienced staff.

Required Qualifications

  • 7+ years of application development and implementation experience
  • 5+ years of software engineering and implementation experience
  • 3 + years of experience with Windows server operating systems

Desired Qualifications

  • Good verbal, written, and interpersonal communication skills

Other Desired Qualifications
  • 3+ years of experience in supporting a scalable, mission critical enterprise-level Lync/Skype for Business Environment (>50,000 users)
  • Experience with other IM/conferencing environments considered (Jabber, Sametime, Skype Boradcast, etc.)
  • Experience with collaboration platforms (Microsoft Teams, etc.)
  • Working Experience with O365 or cloud interop
  • Basic Networking (IP, DNS, Routing, Switching)
  • Basic Firewall (Ports, Rules)
  • Storage Understanding (SAN, Locally Attached Storage)
  • Basic Telephony (Sip, siptrunks)
  • Ability to collaborate, communicate and interact effectively within the team and at varying levels of the business and technical organizations, including senior management.
  • Highly refined and professional verbal and written communications with ability to communicate strategic business value to business and technology partners
  • Ability to deliver technical solutions on time, on budget, and with high quality
  • Strong analytical and problem solving skills
  • Thought leadership with the ability to come up with creative solutions
  • Effective interpersonal and organizational skills and proven ability working in a highly complex organization
  • Excellent skills as a team player and ability to achieve success through others
  • Experience in project estimation
  • Ability to meet corporate audit and security standards
  • Excellent team and vendor relationship skills
  • Must holds themselves to the highest standard of integrity and personal behavior
  • Bachelor degree in Management Information Systems, Science, Computer Science or Computer Engineering
  • Ability to function in a fast paced global engineering team, including the ability to work with globally distributed Team Members
  • Ability to effectively prioritize tasks as required.
  • Ability to work outside of normal business hours to provide escalation support when necessary.
  • Possess strong analytical problem solving skills.
  • Ability to read and develop technical design documentation.
  • Experience administering Vantage Compliance system.
  • Experience with Active Directory.
  • Knowledge of voice/videoprotocols such as SIP, G711, G.729, Silk, RT-Audio/RT-Video.
  • Working Knowledge of SQL.
  • Working Knowledge of F5 (or similar) load balancers a plus.
  • Working Knowledge of PKI /Certificates
  • Working Knowledge of Virtual Servers (Vmware, etc)
  • Working Knowledge of powershell
  • Working Knowledge of Session Border Controllers
  • Working Experience with Enterprise Voice
  • Troubleshooting Experience with Lync/SFB client


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



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Unified Communications Engineer Enterprise Messaging and Collaboration

Wells Fargo
Chandler, AZ

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Unified Communications Engineer Enterprise Messaging and Collaboration

Wells Fargo
Chandler, AZ

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