18 hours

UC End Point Solutions Architect

Chantilly, VA 20151
Responsibilities

Maintain endpoint design standards and offer improvements & suggestions to the customer as new technologies and systems become available, thereby ensuring the evolution of the AV standards take advantage of approved technological improvements
Ensure integration and collaboration of Avaya video phones, Microsoft Skype and Outlook, Polycom systems and endpoints, Cisco systems and endpoints, ConnectedSign digital signage system, and the Cisco/vBrick Streaming-Portal-VideoOnDemand Service with the core collaborative enterprise environment
Support and assist in UC fault isolation and performance management processes as requested for all endpoint and endpoint support elements
Drive process improvement, deliver efficiency, and provide specifications for existing large scale and complex UC architecture to which solutions are defined, managed and delivered
Provide oversight of physical implementation, installation change design and approval, and quality control and inspection of all contracted installations performed by separate installation manpower contract
Design and implement UC endpoint, digital signage, video and teleconferencing (Cisco and Polycom) systems for waiting rooms, conference rooms, training rooms, and various other video requirements for all new facilities in conjunction with the UC requirements.
Travel throughout the enterprise field sites for endpoint/room installations, modifications, solutions creation, customer interfacing, and installation oversight of contracted installer teams, and to perform quality control and assurance of installations
Provide hands-on support as required wherever the issue or location may be
Maintain, update and modify living documents on AV standards, which provide guidance to all UC endpoint installations
Liaison with internal and external technical resources to define optimum solutions to quality challenges
Maintain and update skillset as it relates to what are coming trends in UC technologies and methods of delivering a future-focused collaborative environment

Qualifications

This position is the subject matter expert for customer endpoints and room technology delivery solutions, ensuring collaboration and implementations that will take full advantage of the core provided UC services, with forethought on future technologies coming into the enterprise. The ability to represent the team in briefings and in presentations are key. This position is expected to provide hands-on support as desired by UC wherever the issue or location may be.

Bachelor's Degree and 7 years of analysis related to design, development, and integration of hardware and software to support large scale UC environments
Extensive experience with the following UC solutions Polycom, Cisco, Avaya, ConnectedSign (digital signage), Crestron, and Cisco WebEx
Hands-on familiarization with both Avaya and Cisco telecom switching systems
Expertise in all UC and delivery vendor companies endpoint/customer portfolios
Expert knowledge and experience implementing Avaya telephony and softphone and providing support for customers both in-premise and external
Expert knowledge and experience configuring and supporting Polycom HDX Executive and Cisco Executive video teleconference systems and Polycom video teleconference rooms
Expert knowledge and experience configuring and supporting Polycom Real Presence software VTC Desktop installations
Expert knowledge and experience configuring and supporting Connected Sign digital signage systems
Expert knowledge and experience configuring and supporting Cisco/vBrick video streaming-portal-VideoOnDemand Service
Expert knowledge and experience configuring and supporting Cisco CallManager endpoint registration and survivability
Expert knowledge and experience implementing Cisco Webinar/WebEx and providing support for customers both in-premise and external

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Industry

  • Information Technology
Posted: 2020-02-27 Expires: 2020-03-27

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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UC End Point Solutions Architect

Perspecta
Chantilly, VA 20151

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