13 days old

Tier II End User Support/Systems Admin

Atlanta, GA 30339
  • Job Code
  • Payrate
    $22 To $26

Job Description:

Position: Tier II End User Support / Systems Admin

Tentative Start Date: ASAP


This resource supports by providing remote and onsite technical support. Most of the work will be done out of the Admin Center, but occasionally, this resource will need to be able to travel to another site within metro Atlanta. Mileage will be reimbursed. Tickets are assigned by the help desk or management. Status updates must be made to management on a daily basis. Will also need to work on the help desk and other projects if needed.


3 - 5 years of experience providing excellent desktop support

3 - 5 years of experience troubleshooting and OS imaging on Windows 7

1 - 2 years of experience working in a helpdesk environment

Experience with ticketing systems and managing tickets

Familiar with Active Directory and remote desktop tools

Desirable software deployment experience

Advanced workstation and printer network connectivity troubleshooting skills (including wireless)

Good communication skills

Able to work well with others and management

Customer focused

Able to work independently

Able to learn and apply from technical training

Reliable transportation

Must pass MVR background check

Must pass criminal background check

What's Important/Key Skills:

Looking for someone with Desktop skills, LAN, Windows XP and 7/10 operating systems, including Mac and iOS

Additional Skills for this position include:

Microsoft Office Suite experience

Networking skills a must in order to troubleshoot printers and network drops.

They will need to be able to provide the manager updates on a timely basis and able to record all their work in the form of tickets.

They are re-imbursed by client for all their mileage - they fill out an expense report for client and then turn it into us.

MCSE is Highly Preferred

Microsoft Office Certification is Ideal


  • Information Technology

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Tier II End User Support/Systems Admin

Randstad Technologies
Atlanta, GA 30339

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Tier II End User Support/Systems Admin

Randstad Technologies
Atlanta, GA

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