10 days old
2017-11-302017-12-28

Telecommunications Technician

Atlanta, GA 30328
  • Job Code
    589783
  • Payrate
    $25 To $31

The Telecommunications Technician will be expected to help enhance the department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Establishing voice and data networks by punch downs, pulling, terminating cables. Maintaining customer rapport by listening to and resolving concerns; answering questions.


Documentation of networks by labeling and routing equipment and cables, recording configuration diagrams . Verifying service by daily morning routine by checking and testing circuits, equipment, servers. Move, add and changes via the Nortel switch. Move add, and changes via the Siemens switch. Maintaining network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation. Keeping supplies ready by inventorying stock of phones, cords, cables and other telecom peripherals.


Knowledge of Contact Center Management - (IE: building and managing Agents and phone sets, ACD, programming new scripting and knowledge of Historical and Real Time Reports). Knowledge of Call Pilot, Application Builder, Telephony Manager, and VoIP. Familiarity with commands in the Nortel and Siemens Switch (PBX). Basic knowledge of Video Conferencing equipment

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Telecommunications Technician

Randstad Technologies
Atlanta, GA 30328

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Telecommunications Technician

Randstad Technologies
Atlanta, GA
US

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