4 days old
2018-07-132018-08-12

Technology Manager 3 - Splunk

Flagstaff, AZ 86004
  • Job Code
    5414357-4
Job Description

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

Enterprise Technology Infrastructure/Infrastructure Technology Services/Infrastructure Management Services ETI/ITS/IMS

We are a team of engineers that architect, deliver, and provide 2nd level support for enterprise logging of machine-data into Splunk. We are one of the largest implementations of its kind, and our service supports security, application teams, operations, and governance functions within the bank. We design and deliver solutions to make use of vast quantities of data in order to enrich decision making across the enterprise. This is a rapidly growing area and we require well-qualified Splunk ninjas to help us continue to support the demands of the enterprise.

The Technology Manager will specifically focus on three [3] products: Splunk Enterprise (and associated premium products), Microsoft Systems Center Operations Manager (SCOM), and Micro Focus Operations Manager (OML/OVO). The SCOM and OVO platforms are very mature, while the Splunk platform is continuing rapid expansion with the most significant time spent here (currently >70% of this position's time will focus on Splunk).

The OVO and SCOM work will focus on the staff that manages the sustainment of the application services to the enterprise and expansions/upgrades to support to product lifecycle.

The Splunk work will focus heavily on the staff concentrated in Data Administration activities, including onboarding new logs/data feeds, managing changes to existing feeds, and coordinating service delivery and support with those respective team managers.

Focus on Operational Activities; Data Admin functions

1. Vulnerabilities tracking & remediation

2. TSC SCOM owner

3. TSC OVO owner

4. Splunk Data admin workstream & staff, including contractors

5. Lead the SMEs that operate the OVO and SCOM application platforms

Preferred locations: AZ, MN, IA and NC. Will consider other locations.

Required Qualifications

7+ years of technology experience2+ years of leadership or management experience, in a technology environment5+ years of infrastructure experience

Desired Qualifications

Excellent verbal, written, and interpersonal communication skillsAbility to interact with all levels of an organizationExperience working in a large enterprise environment3+ years of Splunk experienceKnowledge and understanding of OVO (OpenView for Operations) reporting toolAdvanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Other Desired Qualifications
  • Splunk certification
  • Knowledge and understanding of SCOM (Systems Center Operations Manager)
  • Job Expectations

    Ability to travel up to 10% of the timeAbility to work outside of regular business hours

    Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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    Technology Manager 3 - Splunk

    Wells Fargo
    Flagstaff, AZ 86004

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    Wells Fargo
    Flagstaff, AZ
    US

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