6 days old
2018-01-132018-02-16

Technology Manager 3

Bengaluru, KA 560043
  • Job Code
    23329BR-1
Scope of responsibilities:
This Position will be responsible for managing Windows Team in ETI-ECS DCS Maintenance & Support CBT & CLT Team and provide extended leadership to and manage day-to-day delivery of EGS based teams.

Primary Responsibilities:

  • Manage teams to ensure day-to-day service delivery, and meet/exceed functional delivery expectations
  • Accountable for Server Maintenance functions in areas where the alignment includes a clear delivery accountability in
    • Functions Workflow Management & direction
    • Daily assignments & Resource Management with Hands on involvement
    • Escalation handling in Delivery
    • Project delivery/management
    • Continual service improvement
    • Partner management
  • Ensure complete alignment of the team with the globally extended function and to integrate teams through close collaboration across geographies;
  • Responsible for ensuring service delivery excellence, managed formally through a consistent set of measures around quality, efficiency and productivity
  • Responsible to drive and create visibility of technology delivery through reporting of relevant metrics for the LOB leadership
  • Accountable for the overall engagement of the work group - Recruit, build, mentor and sustain a high performing team
  • Assist senior Technology Managers towards enhancing the value to the larger organization
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Technology Manager 3

Wells Fargo
Bengaluru, KA 560043

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