1+ months
2017-11-302018-03-08

Technology Manager 3

Bengaluru, KA 560043
  • Job Code
    21344BR-1
  1. ABOUT WELLS FARGO
    We are a 160-year-old diversified financial services company providing banking, insurance, investments, mortgage, and consumer and commercial finance.We are the fourth largest Bank in the US. The company has $1.5 trillion in assets. We reach our customers through more than 9,000 stores and more than 12,000 ATMs and the Internet (wellsfargo.com). We are headquartered in San Francisco with more than 270,000 team members in more than 35 countries across our 80+ businesses.
    About EGS (Wells Fargo India Solutions)
    We are hiring for a position in EGS Delivery in India. EGS stands for Wells Fargos Enterprise Global Services. We are a critical component of the Wells Fargo strategy to leverage distinct advantages of a global environment. Legally, we are known as Wells Fargo India Solutions. Currently we are 10000+ strong team members with 2 locations (Bangalore and Hyderabad) in India and 1 center in Manila.
  2. 13+ years experience with strong understanding of Compute Environment includes supporting UNIX and Linux Midrange servers in OS, Hardware and Remote Datacenter Management
  3. Minimum 3+ Years of experience as a people manager
  4. Experience in Dev Ops , Cloud, Puppet will be added advantage
  5. Good Experience in ITIL Based Service Model and having good understanding of Incident/Change/Problem Management areas.
  6. Establish good relationship with US partners - US technology and business partners.
  7. Perform delivery management functions in an on-shore off-shore model, collaborating with US technology managers to identify and execute appropriate projects. Establish proper operating metrics and effect continuous improvement.
  8. Manage a team size varying from 10 to 20 FTE's along with contractors. Managing team involves recruiting right talent, build, mentor and enable to them to perform to their potential.
  9. Manage and drive multiple Support and Maintenance activities for different technology platforms
  10. Proactive & creative development of support Strategy and enhance team productivity
  11. Be a model for continuous improvement & quality as a foundation throughout the support and Maintenance process
  12. Lead team adherence to high quality standards, & delivery w/ high quality and efficiency
  13. Work cross team & collaborate with Technology Managers to ensure support and maintenance activities, including raising issues, exploring & communicating resolutions, and driving for results.
  14. Mentor/grow individual SMEs in technology and domain
  15. Ensures that team adheres to organization policies.
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Technology Manager 3

Wells Fargo
Bengaluru, KA 560043

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