22 days old
2017-10-272017-12-08

Technology Manager 2

Des Moines, IA
  • Job Code
    5365903-1
Job Description

At Wells Fargo, youll have the chance to join a team of smart and talented people who share the same values. Our diverse lines of business offer a world of opportunity to expand your capabilities and advance your career. We invest in our people and provide a supportive environment in which to learn and grow.

Our Team Member Technology Configuration Center is looking for Technology leader.

This leader will oversees the daily operations of a small to medium sized technology work unit in a specialized area such as PC/ LAN/ WAN, Computer Operations, etc. Works on problems of moderate to diverse scope where analysis of situation or data requires review of identifiable factors. Recommends changes to unit or sub-unit policies. Erroneous decisions or failure to achieve results will cause delays in schedules and some cost impact. Frequently interacts with direct reports, outside customers and functional peer groups at management levels. Manages exempt and non-exempt staff. Prepares and/or administers budget.

The End User Computing Configuration Center services volume has grown to over 180,000 configured devices, and 325,000 peripheral devices per year with 19 inbound order channels. The number of services provided has grown from 3 to 32 services. This volume of activity and the complex nature of the logistics involved with fulfilling the many project orders flowing through the Configuration Centers on a daily basis.

This position will focus on the VDI (imaging of virtual devices) and DLO (Remote backup and restore) teams and activities of the Configuration Center of our LOB partners and meet SLAs. This position is split 50/50 with personnel management duties and hands on production work.



Required Qualifications

  • 5+ years of technology experience
  • 1+ year of management or leadership experience, in a technology environment



Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Ability to interact with all levels of an organization
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to interact with all levels of an organization



Other Desired Qualifications
  • Experience with Wells Fargo WFDC Imaging process
  • Familiarity with an Enterprise PC lifecycle program
  • Experience with communicating statuses to managers
  • Demonstrated experience with Citrix VMWare and XEN Desktop
  • Demonstrated experience imaging computers (VMs preferably)
  • Understanding of DLO and remote backup processes




Street Address

IA-Des Moines: 334 Sw 8th St - Des Moines, IA



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Technology Manager 2

Wells Fargo
Des Moines, IA

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Wells Fargo
Des Moines, IA
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