17 days old
2017-11-302018-01-12

Technology Lead

Bengaluru, KA 560043
  • Job Code
    18999BR-1
ABOUT WELLS FARGO

We are a 160-year-old diversified financial services company providing banking, insurance, investments, mortgage, and consumer and commercial finance.We are the fourth largest Bank in the US. The company has $1.5 trillion in assets. We reach our customers through more than 9,000 stores and more than 12,000 ATMs and the Internet (wellsfargo.com). We are headquartered in San Francisco with more than 270,000 team members in more than 35 countries across our 80+ businesses.
About EGS (Wells Fargo India Solutions)
We are hiring for a position in EGS Delivery in India. EGS stands for Wells Fargos Enterprise Global Services. We are a critical component of the Wells Fargo strategy to leverage distinct advantages of a global environment. Legally, we are known as Wells Fargo India Solutions. Currently we are 10000+ strong team members with 2 locations (Bangalore and Hyderabad) in India and 1 center in Manila.
Role Summary and Purpose:

This position is for the lead infrastructure engineer for Oracle Identity Manager
To provide expert level Tier 3 technical support for the most critical projects and to ensure reliable operation of the production environment. To troubleshoot and install software/tools operating on one or more systems.

Duties and Responsibilities
Provides expert level Tier 3 technical infrastructure support. Ensures reliable operation of production. Diagnoses and troubleshoots availability interruptions and other production issues.
Plans and implements new technologies and major releases for the projects. Tests, installs, and migrates software, patches, upgrades, proxies, applications, and/or hardware.
Communicates with IT groups to assess systems risks on those areas and to keep groups apprised of systems issues that may have an impact on those areas, including projected down times and business risks. Communicates with IT vendors to research and resolve issues.
Maintains, monitors, and tunes Production system and applications performance. Debugs source code and performance problems and/or provides debugging assistance to developers. Identifies opportunities to improve performance (e.g., automating manual system tasks).
Performs capacity planning activities.
Trains and mentors staff. Resolves the most complex issues elevated from staff with less experience.
Writes documentation, including project plans, backup plans, business continuance, installation procedures, and troubleshooting tips. Creates diagrams, including technical topology.
Learns and understands business functions and requirements. Has the ability to determine the appropriate technical tool to address the business needs.
Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established service levels. Thoroughly understands and complies with Information Security policies and procedures.
Participates in special projects and performs other duties as assigned.


Qualifications

Undergraduate degree in a related field or an equivalent combination of training and experience.
Minimum eight years experience in technical specialty, including three to four years Oracle Identity Manager configuration and troubleshooting experience.
Excellent analytical and problem solving skills.
Excellent written and oral communication skills.
Expert knowledge of the following product support practices and concepts: infrastructure design , wide range of technologies within specialty, full project delivery life cycle, IT service level agreements, performance monitoring, tuning, and debugging.


Working Knowledge of

OIM11g
Red hat Enterprise Linux
Oracle Database 11g / SQL queries
Weblogic for IDM support
SOA for IDM Support
BI Publisher
Core Java and J2EE
LDAP and Directory servers

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  • Engineering
  • Financial Services

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Technology Lead

Wells Fargo
Bengaluru, KA 560043

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