13 days old

Technology Division Executive Digital Capabilities Technology Leader

Minneapolis, MN
  • Job Code
Job Description

Wells Fargo Enterprise Information Technology

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers financial needs and help them succeed financially. The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day both in the United States and across the globe than any other division in our company.

The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. EIT also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, EIT manages worldwide technology for more than 8,700 stores and 12,500 ATMs larger than Starbucks and The Gap combined.

Digital Overview

As Wells Fargo transforms itself both as a business and the supporting technology groups evolve to enable that transformation the Digital Ecosystem is a key contributor to that vision. The Digital Ecosystem comprises of all our digital experiences, capabilities and enablement functions that together allow us to create meaningful and engaging functions and products that the customers want and are willing engage with. These capabilities are the force amplifiers to enable Wells Fargo to get to market faster and efficiently with new and innovative customer solutions.

This leader will be responsible for taking on a set of incumbent capabilities and will be working with the business and technology leaders across Wells Fargos line of business (Community Banking, Consumer Lending, PVSI, Wealth & Investment Management, and Wholesale Banking) to first build out a roadmap of capabilities and will also be responsible for the buildout and operational management of those capabilities.

Position Responsibilities and Expected Outcomes

You will drive the development of the capabilities across digital in a close collaboration with the different business teams. The key success criteria for this role will be the ability to shape a road map and investment plan for digital capabilities and then the delivery of those capabilities.

  • This leader will have to be able to demonstrate having the experience in developing polyglot micro services consumed by multiple systems (covering all aspects - design, discovery, deployment strategies and scaling).
  • Experience using ML/AI models to drive better experience and personalization with a deep understanding of feature engineering, model development - classification, regression and deep learning and finally exploitation of the models in a customer experience context.
  • Strong understanding of Agile development models, that go beyond basic process ceremonies.
  • Experience developing platform and capability roadmaps and blueprints for brownfield environments.
  • Ability to do design deep dives and practitioner level understanding of Java, Node.js and any additional languages and frameworks.
  • You will manage and develop digital capabilities, research, identify and develop a forward looking roadmap for technical and business capabilities.
  • You will work with digital leadership Product, PMO, Customer Relationship Management peers and architects across the Enterprise Information Technology organization to evolve the overall digital strategy and organization capabilities.
  • You will Identify, develop and groom talent with direct and indirect reporting teams.
  • This role requires a strong understanding of digital experience development and modern Web and Mobile development and delivery strategies.
  • You will manage a significant portfolio of roughly ten existing platforms and a growing number of reusable capabilities.
  • Define technology strategy/roadmap, provide strategic technology perspective to technology and business executive management and recommend innovations, aligned with short term & long-term business/customer requirements, enterprise priorities and industry trends.
  • Be the broker/author for technology solutions that efficiently and effectively meet business needs leveraging enterprise technology services with a bias towards consistency, standards and common solutions. Provide re-usable, scalable and secure solutions that can be leveraged across the organisation.
  • Engage, partner and enhance relationships with existing vendors.
  • Build and maintain strong relationships with other functional areas in the Enterprise CIO group and across EIT.
  • Partner closely with technology and business leaders to ensure that technology initiatives are aligned with business, enterprise and EIT priorities.
  • Demonstrate business partner value by understanding the business, advocating technology solutions to advance business initiatives, incorporating internal / external customer views, and managing key financial indicators to the benefit of Well Fargos shareholders.
  • Provide senior technology perspective on industry trends, competitive landscape and market/regulatory changes leveraging industry contacts, vendors, and strategic technology partner relationships.
  • Manage and allocate appropriate people and financial resources to ensure that projects are completed within committed time and budget and align with strategic objectives.
  • Assess current staff capabilities, identify talent gaps, and execute talent management actions aligned with human capital strategy.

Required Qualifications

  • 12+ years of experience in the following: technology development, application development, and implementation
  • 7+ years of management experience, in development and implementation

Desired Qualifications

  • Experience managing large or multiple technology development efforts within a major line of business
  • Ability to effectively partner and influence at the executive level

Other Desired Qualifications
  • Proven track record of digital experience development and modern Web and Mobile development and delivery strategies
  • Proven track record influencing large technology transformations
  • Proven experience leading highly technical teams and deliverables across diverse technology environments
  • 5+ years of executive leadership experience managing a complex, large scale technology organization including senior managers, managers, individual contributors and vendor resources across multiple global locations
  • Demonstrated vendor negotiation and partnership skills along with experience working with technology offshore vendor relationships
  • Demonstrated prior experiences in effective engagement with senior executives and external regulators
  • Ability to effectively drive and lead change in an organization with Wells Fargos size, scale and complexity
  • Demonstrated experience in building, leading, developing and retaining a high performing team of leaders, strong technical experts and high performing professionals in a cultural environment that achieves results through team member engagement and satisfaction
  • Demonstrated ability to manage a large portfolio of technology efforts across several major lines of business and effectively partner/influence at the senior executive level
  • Strong knowledge and understanding of the financial, operational, technical and regulatory drivers impacting a complex and dynamic global technology environment
  • Ability to develop technology strategy, operating model & roadmaps with clear objectives and aligned with business, enterprise and technology strategies
  • Broad experience across multiple areas of technology including one or more of architecture, infrastructure and application development with strong understanding of leading edge as well as legacy and distributed technologies to effectively manage the complex and diverse applications portfolio
  • Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen
  • Highly effective decision-making/critical thinking/problem solving skills with a collaborative and results oriented leadership style
  • Demonstrated ability to consult with key business partners and translate complex, technical concepts so that they are clearly understood along with the ability to effectively partner and influence at the senior executive level
  • Demonstrated experience motivating and influencing groups or individuals across organizational boundaries to gain trust and confidence to make timely decisions
  • Proven experience in establishing a vision, developing the strategy to support the vision, gaining consensus across key functional leadership through effective communication, and driving action towards the vision through the effective management of goals and objectives
  • Excellent communication (oral and written) with ability to communicate at multiple levels ranging from technologists to senior managers and executive leadership
  • Strong commitment to diversity and inclusion


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



  • Information Technology
  • Financial Services
  • Management
  • Retail / Wholesale
  • Business
  • Engineering

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Technology Division Executive Digital Capabilities Technology Leader

Wells Fargo
Minneapolis, MN

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Minneapolis, MN

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