17 days old

Technology Area Manager 2 - Head of Access Management Operations

Flagstaff, AZ 86004
  • Job Code
Job Description

Lets talk about building a rewarding career

Youve got the passion. Youve got the skills. Now you just need the right opportunity. At Wells Fargo, youll have the chance to join a team of intelligent and talented people who share the same values. Our diverse lines of business offer a world of opportunity to expand your capabilities and advance your career. We invest in our people and provide a supportive environment in which to learn and grow.


Since 1852, customers have trusted that Wells Fargo would keep their assets secure from theft and always available. Today, maintaining customer trust remains our underlying operating principle.

Enterprise Information Securitys (EIS) vision is to provide Wells Fargo world leading cyber security risk management. Through a framework that addresses policy, process, operations, people, and technology, EIS protects Wells Fargos infrastructure, corporate data, and customer assets, and ensures alignment with applicable regulations and laws. EIS is part of Wells Fargo's Corporate Risk organization and is led by the Chief Information Security Officer.


Enterprise Access Management (EAM) is accountable for the overall operational execution of Access Management. There has been increasing focus on strengthening our access management controls and program to secure Wells Fargo systems and information.

This new role of Head of Access Management Operations will be introducing several new dynamics to the existing access management responsibilities. The person in this role will be a thought leader on EAM Operations, working with the EAM strategy and EAM control teams to sustain the access controls. Some of the new areas of focus are:

- Centralization of all enterprise access management into EAM Provisioning, adding complexity to the functions.

- Managing the increasing technical inter-connectivity and complexity of provisioning solutions and related Business Continuity

- Requirement to demonstrate operational control sustainability

- Operationalizing detective controls that complement the preventative controls.

- Demand for increased efficiency through automation.

- Completion of existing multi-year plans and the introduction of next generation priorities

This roles responsibilities will include these following functions in addition to the above:

- Access Provisioning - Current responsibilities regarding provisioning and de-provisioning access to application, database, server network and other assets. IES (IAM Enterprise Solution), ART (Access Request Tool) and ACT (Access Certification Tool) are the primary systems involved.

- Access De-Provisioning automated detection, removal and acknowledgement of access due to policy driven criteria

- Access Certification - Managing the enterprise-wide certification routines

- Logging & Monitoring - Performing daily monitoring of user activity logs as required by Sarbanes-Oxley (SOX) and other policy-driven requirements.

- Production Readiness & Support- managing the operational environment with the Engineering & Services (E&S) and Enterprise Release Management Technology (ERT) organization to ensure operations are prepared for the given business day. Including Business Continuity Planning (BCP) and act as business owner of IAM systems.

- Operational Efficiency managing the balance between handling request volume and yielding resource efficiency through automation..

Required Qualifications

  • 12+ years of technology infrastructure experience
  • 7+ years of management experience in technology
  • 3+ years of leadership experience in a production environment
  • 3+ years of experience designing and implementing process solutions for automation
  • 5+ years of experience in application automation and integration

Desired Qualifications

  • Experience managing multiple or large technology infrastructure components
  • Experience in crisis management communications
  • Knowledge and understanding of IAM (Identity and Access Management) lifecycle and governance
  • Strategic planning experience in translating leadership vision into executable strategies and initiatives enterprise-wide
  • Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams
  • Knowledge and understanding of security consulting on complex issues related to data access, integrity, confidentiality and business continuity
  • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
  • Meeting facilitation experience in leading discussions that result in consensus and commitment
  • Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
  • Ability to manage efforts that require integration of multiple technology systems, operations, or processes
  • Ability to manage initiatives including: detailed planning, process management, and documentation

Other Desired Qualifications
  • Knowledge and understanding of Information Security consulting in the financial services industry


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



  • Engineering
  • Management
  • Financial Services
  • Security / Protective Services
  • Legal

Featured Jobs

Career News

Share this job:

Technology Area Manager 2 - Head of Access Management Operations

Wells Fargo
Flagstaff, AZ 86004

Share this job

Technology Area Manager 2 - Head of Access Management Operations

Wells Fargo
Flagstaff, AZ

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast