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Technology Area Manager 1 - Production Management Technology Leader

Wells Fargo

Minneapolis, MN
Job Code:
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Job Details

Job Description

This leadership position is in the EIT/ETI/Infrastructure Technology Services/ Infrastructure Management Services group managing the Production Management Technology (PMT) organization.

The selected leader will be accountable to lead and progress the Production Management Technologies (PMT) organization which enables the Enterprise Monitoring of Wells Fargo Infrastructure and applications. This leader must also work closely with our IT Operations area to introduce new tools/processes.

The PMT leader will need to lead the Event TOM, improve delivery of monitoring services, drive architectural standards, strategies and designs for overall production management and manage the large 40+ tool portfolio within the PMT organization.

PMT will also continue to manage and mature the service request and workflow processes for the Monitoring Service which includes the portfolio of services within the ITS service catalog. PMT will also manage on-going and future efforts related to maturing process management, quality management and technology lifecycle management within the service and technology portfolios.

Required Qualifications

  • 12+ years of technology infrastructure experience, non-development technology experience, or a combination of both
  • 5+ years of management experience in technology
  • 10+ years of budget management experience
  • 10+ years of leadership experience in a production environment
  • 10 + years of experience with Enterprise Class Event Management tools and services

Desired Qualifications

  • Management experience including multiple or large technology functions
  • Experience communicating in both written and verbal formats with senior executive-level leaders
  • Knowledge and understanding of pricing and industry options for availability and performance monitoring technology vendors
  • Experience with availability and performance monitoring technology vendors
  • Experience working for a global company and managing a global workforce
  • Experience with technical command center operations or network monitoring and management tools in a large scale enterprise environment
  • 10 + years of Event Management experience


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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