21 days old
2017-11-212017-12-19

Technical Writer

Sunnyvale, CA 94086
  • Job Code
    588798
  • Payrate
    $56 To $62

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


As a critical member of Walmart's Global Ecommerce Organization, your key responsibility will be to help create accurate, detailed and yet simplified content to help Walmart's developer ecosystem consume content off our Open API platform. As the first consumer of newer capabilities of our API platforms, you will be required to not only document these API's, but also critically assess their functionality on offer and recommend changes that will help make the end developer's life easier and more productive. You will also have the opportunity to develop code occasionally and expect candidates to have a sufficient comfort level with source code to satisfy the API consumer's needs.


Responsibilities


- Write API documentation for API users, such as API reference docs and developer guides. Keep emphasis on documentation that is technically accurate and brings clarity for even complex processes.


- Review documents written by developers / PM's for a particular API and suggest changes / seek clarity to externalize the same documents.


- Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers.


- Develop and use all types of content types (workflows / process schematics / instructional videos / developer consoles) to simplify the user's understanding of the Open API's.


- Be the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization.


- Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open API's.


Qualifications


- Bachelor degree in computer science, technical writing, core sciences or equivalent experience.


- Minimum of 2 years' experience in technical documentation, and / or developer outreach / technology partner management roles.


- Knowledge of tools such as Jekyll, Wordpress, Adobe Framemaker, Oxygen XML author, Lucid Chart, Visio is a must.


- Experience using Git to manage asynchronous collaboration across large teams


- Experience with authoring documentation in Markdown is core.


- Familiarity with API documentation tools such as Swagger


- Knowledge of REST APIs is a must.


- Experience with programming to enable sample code will require experience, especially around core web technologies such as Python / Javascript / JSON / HTML required. Knowledge of data analytics and big data technologies is a plus.


- Demonstrate experience in writing and proofreading of content, especially technology related content.


- Great communication skills and ability to work well with others.


- Ability to organize and create multimedia content to explain use cases and process flows.


- Ability to handle stressful, time critical projects and deliver great user outcomes.

Categories

  • Information Technology

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Technical Writer

Randstad Technologies
Sunnyvale, CA 94086

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Technical Writer

Randstad Technologies
Sunnyvale, CA
US

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