13 days old
2018-04-122018-05-10

Technical Writer

St. Louis, MO 63105
  • Job Code
    614161
  • Payrate
    $40 To $43

As a Technical Writer, you'll build a self service knowledge base on clients Salesforce platform. You will work closely with numerous departments and subject matter experts to develop articles for clients internal and client facing knowledge bases. By creating clear and concise articles, quick reference guides, and videos you are helping to develop an environment promoting self service.


As an Technical Writer, a typical day might include:



  • Developing client facing articles, such as technical troubleshooting, feature setup, functionality articles, for diverse audiences.
  • Verifying accuracy of article content.
  • Collaborating with leadership, project teams, and subject matter experts to gather information about features, technical troubleshooting, and processes.


This job might be for you if:



  • You have excellent communication skills
  • You are able to write for different audiences according to a predetermined style guide
  • You are a good listener, can multitask, and have excellent time management skills
  • You are able to work independently and handle ambiguity
  • You are detail oriented and enjoy organizing information
  • You have familiarity with the staffing industry
  • You have an interest in creating well designed content that promotes an excellent customer experience


Requirements:



  • 1-2 years of Salesforce administrator experience. Talent Rover experience a plus.
  • 3-5 years of writing experience
  • A writing sample or portfolio

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Technical Writer

Randstad Technologies
St. Louis, MO 63105

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Randstad Technologies
St. Louis, MO
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