19 days old
  • Job Code
  • Payrate
    $60 To $65

Randstad Technologies is seeking a senior Technical Write with experience creating Policy and Process documents for large scale initiatives. This is a contract position in the Raleigh/Durham area.


The IT Policy/Process Technical Writer will be responsible for composing and maintaining company Information Technology Policies, Processes, Procedures and training. They will create clear and concise original policy, process, procedural and training documentation, including written and visual materials. They will also review Policies, Processes, Procedures and Training documentation for accuracy and makes recommendations for adjustments based on regulatory requirements.


Coordinate with various information technology operations with obtaining technical content information and composing policies and processes.

Standardize written and visual material prepared by others to ensure it is branded, complete, and ready for delivery to end users, including customers.

Organize documentation for order, clarity, conciseness, style, and terminology.

Design and develop templates for standardizing and organizing content.

Reviews documentation and recommends revisions to scope, format, and content.

Use advanced technical knowledge to write and maintain new/revised policy & Process manuals.

Conduct complex technical analysis in collaboration with Subject Matter Experts from information Technology to gather information, design and write policy, process and procedural documentation.

Maintain records and files of work and revisions.

Manage review process including prioritizing, resolving discrepancies by analyzing, negotiating, and escalating as appropriate.

Ensure policy & procedure documentation is in compliance with corporate standards, established guidelines, and easily understood by the end-users.

Participate in project meetings to obtain a comprehensive understanding of the project deliverables; represent department and ensure deadlines are met for all deliverables.

Ensure that Information Security and Compliance projects are delivered on time, within budget, and according to customer requirements.

Assist IT Audit and Compliance management and project stakeholders in information technology planning related to the Information Security and Compliance program. The contractor is required to follow Information Security and Compliance project management methodology.


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Technical Writer

Randstad Technologies
Cary, NC 27513

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Technical Writer

Randstad Technologies
Cary, NC

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