Our Client in Alpharetta is currently seeking a Technical Support Specialist; responsible for providing technical support to a growing US customer base, distributor network in the Americas, and other employees.

The Technical Support Specialist will perform the following:

• Provide technical support and service via phone or PC connection to our US customer base, distributor network in the Americas, and other Given employees
• Perform depot service functions including diagnosing, repairing, updating, or staging of Given products
• Assist material management personnel in conducting in-coming inspection of Given or vendor product for quality assurance purposes.
• Enter service and repair orders, notifications or other documentation into Company's integrated software. Verifies and maintains accuracy of database information as required.

Preferred Skills: Microsoft 2000, Microsoft NT, and installation of application software, Microsoft: Word, Excel, PowerPoint, Access, Outlook, Internet software, Order processing.

If you are interested in learning more about this exciting project, please reach out to [email protected] or 678.430.3726