6 hours

Technical Support

Onalaska, WI 54650
  • Job Code
  • Payrate
    $40 To $45

Data Center Technical Support Lead

This senior role exists to provide technical leadership support in the day-to-day operations of 7 x 24 mission critical Data Center infrastructures. This role is expected to enhance the ongoing Data Center Operations support locally in the Onalaska facility, and engage in support across the Enterprise as well.

Essential Job Responsibilities:

- Support and Monitor Disaster Recovery readiness

- Manages coordination of all building repair and maintenance activities

- Mobilizes, plans, and manages 24X7 responses to emergency events. Oversees facility disaster backup and recovery planning, Business Continuity Planning (BCP), Life Safety training and drills.

- Install and Maintain Rack Level Hardware: Servers, Network Switches, Chassis, ETC.

- Support Data Center Operations with proper alerting/alarming through both management systems.

- Ability and willingness to work off shift hours at night or weekends during monthly maintenance windows

Required Qualifications:

- Working knowledge of mission critical equipment such as HVAC, UPS, Generator, Switchgear, Security Systems

- Advanced knowledge of MS Office suite (Excel, Word, Visio, etc.)

- Basic experience on Windows Server (Hardware, OS)

- Work Experience in configuring and using iLO / DRAC / KVM.

- Familiar with Server Hardware (DELL, HP, CISCO UCS .. etc.)

- Basic experience in Virtualization (VMware, ESXi, vCenter, vMotion)

- Familiar with AIX / iSeries Operating systems and PowerVM.

- Broad understanding of Storage and Backup infrastructure (SAN, NAS, and Storage switches)

- Demonstrated ability to utilize advanced cable test equipment such as fluke DTX1800 to confirm cable installations meet manufacturer specifications.

- Hands on experience as a Network Engineer or similar discipline in a data center operations environment

Travel Required:

- 10%-20%


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Technical Support

Randstad Technologies
Onalaska, WI 54650

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Technical Support

Randstad Technologies
Onalaska, WI

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