7 days old

Technical Support Engineer- San Jose, CA

San Jose, CA 95134
  • Job Code
  • Payrate
    $50 To $60


- Cisco UCS

- VMware

- Strong troubleshooting

Engineer will be trained on hyper convergence (Hyperflex).

Who You'll Work With

We are the first to be confronted by challenges and issues with new equipment and tools in the field. You will provide high-energy support to our customers, partners, account teams, and other engineers. With a technology runway that never ends, opportunities to develop your depth, breadth and diversity of technology expertise are second to none! As a team member on the Data Center Global TAC team, you will further specialize in:

- Data Center

- Hyper Convergence

- Routing

- Switching

... and other new technologies.

Minimum Qualifications

- Bachelor's Degree with masters preferred in a technical field

- Minimum of 3 years' experience in hyper convergence storage (and other storage technologies), VMware, vSphere and UCS (Unified Computing Systems).

- Innate crisis management skills and ability to handle critical customer issues/problems

- Experience interacting with customer or in a client facing role with excellent verbal and written communication skills

- Dedication and ability to resolve complex technical problems, multitask, and be dedicated to customer success

Desired Skills

- 3-5 years of relevant work experience

- Cisco Certifications, MCSE or VCP Certifications

- Knowledge of products within: Data Center, Routing/Switching, HP/IBM/Dell Server Support

- Troubleshooting experience using wireshark is a plus

- Programming skills (Python, Ruby, C, C++, Linux, Shell Scripting)


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Technical Support Engineer- San Jose, CA

Randstad Technologies
San Jose, CA 95134

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Technical Support Engineer- San Jose, CA

Randstad Technologies
San Jose, CA

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