5 days old
2018-01-122018-02-09

Technical Support Analyst

San Antonio, TX 78259
  • Job Code
    592813
  • Payrate
    $18 To $18

A client of ours in San Antonio, Texas is looking for a Technical Support Analyst for a 4 month contract opportunity. Qualified candidates will have the following qualifications:


Summary:


-Answer service calls/emails


-Records and prioritizes service requests


-Maintains ticket tracking for issues


-Directs requests to other areas in accordance with established guidelines


-Diagnosis, troubleshoots, and resolves basic issues regarding hardware/software access, security, reliability, and performance issues


-Supports Microsoft Office Suite (active directory and remote users)


-Ensures change requirements are documented and assures timely enabling/disabling of user access privileges to protect information technology assets


-Test various systems, processes, and applications to determine compliance within established policy


-Assists in pushing out new software/hardware to ensure consistency in technical standards

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Technical Support Analyst

Randstad Technologies
San Antonio, TX 78259

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Technical Support Analyst

Randstad Technologies
San Antonio, TX
US

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