9 days old
2017-11-132017-12-11

Technical specialist

Suwanee, GA 30024
  • Job Code
    584730
  • Payrate
    $60,000 To $70,000

Description


Technical Specialist will be responsible for providing technical support for a wide-format printer company here in Atlanta. They will serve as liaisons for the technical operations of the US service department and that of the parent company in Japan.


Essential duties and responsibilities include the following. Other duties may be assigned.



  • Provide high level technical support to technicians and authorized dealer service representatives for all product lines.
  • Use complex tools and excellent troubleshooting skills to identify, analyze and resolve technical issues with machines returned for repair.
  • Communicate with staff from Engineering to facilitate Field Change Orders (FCO) as required.
  • Recall or relate known or prior issues/status/fixes to newly reported issues.
  • Accomplish department and organization mission by completing related results as needed


Qualifications



  • Bachelor's degree (B. A.) from four-year college or university; and/or five (5) plus years related experience and/or training in repairing large textile inkjet printers; or equivalent combination of education and experience.
  • Experience servicing wide-format inkjet printers is ESSENTIAL
  • Must have the ability to troubleshoot, test, repair and service technical equipment.
  • Ability to work flexible shifts and adapt to changing work schedules.
  • Familiarity with mobile tools and applications.
  • Excellent customer service skills.
  • Must be able to travel up to 70% travel; requires some after hours including weekends.

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Technical specialist

Randstad Technologies
Suwanee, GA 30024

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Technical specialist

Randstad Technologies
Suwanee, GA
US

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