27 days old

Technical Solutions Specialist

Kirkland, WA 98033
  • Job Code
    578051
  • Payrate
    $34 To $40

Project Overview:


Technical Services (gTech) assists Sales, Product and Partners to ensure Offers, Shopping, Wallet, Digital Content, Knowledge, Geo/Local, Social and Ads products work. gTech Partners provide end-to-end technical and operational support for most products. This includes influencing product strategy, helping onboard/integrate new partners, developing scalable product tools, providing technical implementation services to our most strategic partners, and providing ongoing partner management.


Overall Responsibilities:


Communicate effectively with engineering and other technical groups to enhance products and resolve customer issues.


Implement, troubleshoot, and support tools and applications. Analyze partner data to identify issues and communicate actionable insights to product stakeholders.


Top 3 Daily Responsibilities:


Provide superior technical integration support, scale partner integrations with products.


Troubleshoot, escalate and respond to technical product support requests internal stakeholders and external partners.


Create developer documentation (Example: Writing and/or creating Developer Guides; Reference Implementations; Pseudo Code; Data Work-Flow Diagrams, etc.)


Additional Responsibilities:


Be able to work autonomously under established timelines.


Proactively communicate status to team members.


Required Skills:


's in Computer Science or related field plus 2-3 years of recent experience.


Strong data analysis skills using SQL (with 3+ years of experience).


Must have recent experience working in a Linux / Unix environment.


Demonstrable proficiency and experience working with Programming Languages such as: (Objected-Oriented; Java; C++; C#; Python, Scripting with Shell, etc.)


Nice to Have Skills/Not Required:


Strong written and oral communication skills.


Be able to context-switch and manage multiple integration tasks in parallel across various implementation stages.


Comfortable manipulating various data formats, including CSV, XML, and JSON.

Categories

  • Information Technology

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Technical Solutions Specialist

Randstad Technologies
Kirkland, WA 98033

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Technical Solutions Specialist

Randstad Technologies
Kirkland, WA
US

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