10 days old
2018-05-152018-06-12

Technical Product Owner

Pasadena, CA 91107
  • Job Code
    621101
  • Payrate
    $48 To $50

Randstad Technologies is currently seeking a Technical Product Owner for a client of ours in the Pasadena area:


Job Description:



  • This is a chance to innovate new products and features for our client's 4 Million active cardholders using great design, modern technology, and simplicity as its core values.
  • As a Technical Product Owner on the Payments and Processing team, you will oversee vendor integration requirements with major network associations and processors and drive product ideas from concepts to frictionless experiences for customers across all of our brands.
  • To be a good fit for this role, you must love solving complex problems in simple ways, be able to distill complex discussions into succinct communication, and can work closely with engineering and cross-functional teams to work around technical challenges and build incredible infrastructure.
  • We are seeking a candidate who can pay careful attention to details, can think from the users perspective, have great interpersonal skills, and wont be intimidated by technical challenges.
  • Someone to manage multiple vendor requirements, product features and capabilities via agile development by utilizing tenants of Product, Program and Project management.


Responsibilities



  • Own multiple feature areas. Document and clearly communicate product decisions to the immediate team and executive stakeholders.
  • Manage enhancements, defects and change requests with processing and payments partners
  • Act as a subject matter expert in Credit and Secured Card payments processing
  • Define product requirements and work with design, engineering & stakeholders (like our risk or legal teams) to create solutions
  • Partner in the development process. Work closely with engineers on the design of systems that support payment and transaction processing product features. Jointly find solutions when problems arise.
  • Understand emerging Customer Care complaints and call drivers for dispute resolution and mitigation
  • Distill complex technical issues and communicate the design vision and execution strategy to both technical and non-technical audiences
  • Provide Product, Program and Project oversight including grooming and prioritizing agile sprint stories as well as reporting status senior management
  • Participate in story creation, backlog grooming, sprint planning, and daily standups to review team deliverables in an agile environment
  • Pay careful attention to details, think from the users perspective, have great interpersonal skills and arent intimidated by technical challenges.
  • Author User Stories following Gherkin format and utilize agile tools to build roadmaps and break them into appropriate epics, stories, and tasks


Other product responsibilities as needed


Skills/Experience:



  • Minimum (3) years of product or project management experience
  • Minimum (3) years working in the financial industry with preference given to candidates with experience in the consumer credit, debit or payments processing space (ie with Visa, MC, AmEx, Discover)
  • Minimum (3) year of SDLC and agile methodology experience or equivalent enterprise technology product and project management of which at least (1) year was of the role of developer, engineer, quality assurance, or other technical position
  • Practical understanding of how service oriented back ends are structured and built
  • Practical understanding of bank products and services regarding payments, transaction processing, disputes, fraud control and settlement. Familiarity and understanding of PCI, Reg-Z, Reg-E a must.
  • Proven background in learning new features and concepts quickly and transitioning into a subject matter expert role. Experience in solving for new feature areas or technical systems and understanding how they work quickly
  • Familiarity with security best practices a strong plus
  • Familiarity with SQL and Data Analysis a strong plus
  • Strong written & oral communication skills. Fluent use of Excel, Word, Visio and PowerPoint.
  • BA/BS degree in a business or technical related field required, Masters degree in related field and/or industry certifications (PMP, CSPO, CSM, etc) preferred

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Technical Product Owner

Randstad Technologies
Pasadena, CA 91107

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Pasadena, CA
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