18 days old
2018-01-022018-01-30

Technical Analyst

Clarks Summit, PA 18411
  • Job Code
    591483

Technical Analyst



Responsibilities:



- Analysis of processes used to resolve infrastructure and monitoring incidents, requests, and changes


- Leverage SMEs to gather details needed to complete specified activities


- Develop automation Use Cases from analysis activities


- Identify recurring steps across Use Cases as potential for reusable automation


- Strong interpersonal and communication skills, building partnerships with teams across organizational boundaries


- ITIL process and procedure experience


- Understanding of infrastructure technologies, Windows OR Unix/Linux Servers and Monitoring


- Window and/or Linux Systems Admin experience with scripting


- Experience in preparing Business Process models or Process Workflow diagrams


- Understanding of programming and scripting tools, concepts and processes


- JIRA familiarity a plus


Requirements:



  • 5+ Years IS Operations
  • 3-5 years of Server Infrastructure
  • 3-5 Years Linux
  • 5+ years MS Windows
  • 3-5 years Unix Shell Scripting
  • 1-3 years VBScript
  • 3-5 years Unix Administrator

Categories

  • Information Technology

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Technical Analyst

Randstad Technologies
Clarks Summit, PA 18411

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Technical Analyst

Randstad Technologies
Clarks Summit, PA
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