11 days old

Tech Writer

Philadelphia, PA 19103
  • Job Code
  • Payrate
    $40 To $45

We have an excellent opportunity for a Tech Writer who will join the Information Development team at our client developing documentation to support software product releases. The writer will collaborate with subject matter experts (SMEs) in an agile environment to gather information and write documentation for customer delivery. The ideal candidate will be a motivated self-starter who ramps up quickly on product knowledge, internal tools, and team integration to produce quality documentation.

Job Responsibilities

o Authors end-user documentation including user guides and online help systems for software releases.

o Works within a DITA content management system (CMS) to manage shared content across multiple documents.

o Interviews SMEs and converts feedback into content appropriate for the target audience.

o Establishes and manages project deliverable scope, milestones, and deadlines.

o Ensures documentation adheres to internal quality standards and guidelines.

o Collaborates with engineering and customer support resources to triage and resolve documentation work items.

o Performs peer review to ensure document quality assurance.

o Communicates project obstacles and roadblocks to team leads.

o Identifies appropriate product stakeholders to facilitate and ensure proper signoff and approval.

o Participates in agile development activities, including daily standup, sprint planning, and sprint review meetings.


o Bachelor's degree in Engineering or related field from an accredited institution.

o Excellent written communication skills

o Experience with DITA xml structuring

o Focus and attention to fine detail

o Working knowledge of the software development lifecycle (SDLC)

o Experience single-sourcing content within a CMS

o Ability to interview SMEs to extract required information

o Ability to organize and prioritize multiple projects in a fast-paced environment

o Experience managing project deadlines, milestones, and deliverables

o Ability to install and operate various software products

Additional Valuable Expertise and Skills

o Experience with agile software methodology

o Experience with the IBM Style Guide

o Experience with Microsoft Word

o Experience with Snagit

o Experience with TFS

o Experience with Visio


  • Engineering

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Tech Writer

Randstad Technologies
Philadelphia, PA 19103

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Randstad Technologies
Philadelphia, PA

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