18 days old
2017-11-022017-11-30

Tech Support Specialist- Windsor, CT

Charlottesville, VA 22911
  • Job Code
    585765
  • Payrate
    $25 To $35

Duties:


  • Designs, develops, tests, debugs and implements more complex operating systems components, software tools, and utilities with full competency.
  • Coordinates with users to determine requirements.
  • Reviews systems under development and related documentation.
  • Makes more complex modifications to existing software to fit specialized needs and configurations, and maintains program libraries and technical documentation.
  • May coordinate activities of the project team and assist in monitoring project schedules and costs.

Skills:


  • 5+ years of experience supporting, administering, and/or engineering Windows 2008\2012\2016 environments.
  • Linux Support Experience a plus.
  • 5+ years of experience supporting, administering and/or engineering of VMware Virtual environments
  • Working knowledge of best practices in server operations, including Security functions, Patch Management, Access Management, Certificates, Vuneralibity Management and more.
  • Working knowledge of standard network communication protocols
  • Strong analytical, development, project planning and problem solving skills for a complex network topology, being able to assemble a team as needed to identify issues, root causes and solutions.
  • Strong knowledge and experience with industry standard applications and protocols including but not limited to: Active Directory, DNS, DHCP, LDAP, HTTP, SMTP, SSH, and SSL.
  • Working knowledge of ITIL Service Operations processes
  • Strong personal planning and organizational skills
  • Strong customer service and customer support skills with the ability to communicate difficult technical concepts clearly to a variety of individuals of varying technical expertise and understanding.
  • Strong interpersonal and communications skills to effectively communicate and collaborate with a broad range of groups and individuals, including IT technicians, internal and external service providers, IT management and business unit staff.
  • Ability to work independently, and as part of a team, to achieve deadlines for multiple tasks

Education:

Typically requires four to six years of experience.


Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Tech Support Specialist- Windsor, CT

Randstad Technologies
Charlottesville, VA 22911

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Tech Support Specialist- Windsor, CT

Randstad Technologies
Charlottesville, VA
US

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