14 days old
2017-11-062017-12-04

Tech Sr Sales Engineer

Minneapolis, MN 55437
  • Job Code
    586202
  • Payrate
    $65,000 To $100,000

The Solution Design team, reporting into the Solution Design Manager, is responsible for all technical


pre-sales activities, also referred to as Sales Engineer in the industry. Under minimal supervision, this


pre-sales technical design professional will play a key role in representing company while supporting its


sales organization on products, services and solutions. The Sales Engineer (SE) will support the Global


Sales teams throughout the entire sales process by providing technical insight on solutions,


demonstrations of technology, solution design and proposal generation. The SE resolves technical


issues arising during the sales engagement, helps clients define specifications and requirements,


develops solutions, and provides technology presentations to both technical and management-level


audiences.


The SE is ultimately responsible for the technical solution that is presented to company customers. The


main objective of this role is to become the trusted technical adviser to our partners and customers. The


company sales team is the largest customer of the Solutions Design team and support all sales


opportunities across the globe. The SE role is an integral component of the sales cycle.


MAJOR DUTIES AND RESPONSIBILITIES


Be customer/partner trusted technical adviser


Support RFI/RFP/Bid process - required to possess good technical writing skills


Support Partner on-boarding process by providing Technical support to partner pre- sales and sales teams


Grow technical knowledge of solutions, products and services within the IP, video and unified communications space.


Strong understanding of how company delivers services to customers


Maintain strong understanding of existing product offerings, capabilities, pricing, restrictions and


limitations


Product Development on customers' current and future technical requirements in order for


company to continue to evolve our product offerings


? In accordance with ISO27001, you are required to abide by our security policy.


? Provide Sales teams with full technical sales support including:


o Understand and document customer requirements


o Develop Solution that meets customer requirements


o Develop network diagrams


o Develop proposals


SKILLS REQUIRED


Ability to work in a virtual global team


Build and foster strong relationships with vendors and partners


Strong commercial awareness


Proficient in Microsoft Office and google products - with focus on Visio and Word


Customer oriented with strong customer presentation skills


Ability to multi-task and work in a high energy environment


In-depth knowledge in designing IP networks, QoS and CoS


Good understanding of IP Video. Alternatively, strong VoIP experience is a plus.


Good working knowledge of Video conferencing technologies (infrastructure and endpoints) from


major vendors Cisco (Tandberg), Polycom, Radvision, Vidyo


Demonstrated record of strong customer-facing skills and the ability to build ongoing customer


relationships


Excellent verbal, written and interpersonal communications skills


PREFERRED SKILLS AND EXPERIENCE:


Ability to prepare & articulate technology presentations to business and technical users


Be a self-motivated, revenue and profit focused technical expert


Have a solid understanding of IP networking, including H.320/H.323/SIP, firewall ports & policies


Cisco CCNA, CCDA


Microsoft Lync/Skype for Business


Have a foundation/ understanding of AV design and implementation


EDUCATION AND EXPERIENCE REQUIRED


5+ years applicable work experience in the video or related industry


Technical / college degree or equivalent experience


5+ years' experience designing, installing and maintaining mission-critical IP network and computing systems

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Tech Sr Sales Engineer

Randstad Technologies
Minneapolis, MN 55437

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Randstad Technologies
Minneapolis, MN
US

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