24 days old

Tech Relationship Manager 4

Chandler, AZ
  • Job Code
Job Description

At Wells Fargo, we have one goal: to satisfy our customers financial needs and help them achieve their dreams. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Enterprise Information Security (EIS) is part of Wells Fargo's Corporate Risk organization. Wells Fargo views information security as enabling lines of business to mitigateinformation securityrisk in accordance with our risk appetite. Through a framework that addresses policy, process, operations, people, and technology, EIS protects our infrastructure, corporate data, and customer assets, and ensures alignment with applicable regulations and laws. Our vision is to provide Wells Fargo with world-leading cyber security risk management.

EIS Tech Relationship Manager 4 (For Community Banking, Consumer Lending and Payments, Virtual Solutions and Innovation (PVSI)

Location is flexible including telecommute.

We have a new opportunity for a Tech Relationship Manager 4 within the Enterprise Information Security (EIS), Risk Leadership and Management (RLM) group. RLM is responsible for influencing information security risk management across the enterprise and is critical in helping Wells Fargo manage their information security risks. RLM has responsibility for Business Process Information Security, Third Party Information Security Management, Workforce Accountability, and Information Security Risk Management domains.This newlycreated role will partner with the Group Information Security Leader (Group ISL) for the Community Banking, Consumer Lending and Payments, Virtual Solutions and Innovation (PVSI) group and with the Information Security Leader(s) (ISLs) aligned to this group. This positon will establish relationships with business, technology and risk partners while ensuring that information security risks are appropriately identified and managed.

A successful candidate will have the experience and ability to establish sound working relationships, understand the functions of the business and identify risky information security situations while ensuring that appropriate mitigating controls are established. This person will need to have experience working in a tele-commuting model and will be comfortable forging relationships and influencing people through telephone conversations. Must be able to prioritize and manage their day-to-day activities commensurate with the stated objectives for the role without a high degree of direction. The selected individual will work closely with the Group ISL and aligned ISLs to ensure that information security risks are identified, discussed, dispositioned, appropriately mitigated or escalated for further review.

Responsibilities may include:

  • Provides information security expertise and proactive risk-based solutions to aligned business and/or applicable teams that report to aligned Group Chief Information Officer (CIO) so that information security risks are addressed in a timely manner;
  • Works closely with the Group Operational Risk Officer (GORO) teams to proactively identify needed security practices within the business;
  • Provides technical understanding of existing and emerging information security risks;
  • Assists with the monitoring, reporting and tracking of EIS programs within the business;
  • Provides business views to Enterprise Info Security (EIS) Group ISL and/or aligned Information Security Leaders (ISLs);
  • Evaluates the appropriateness of policy exceptions and risk acceptances;
  • Assists the aligned Group ISL and/or ISLs with providing strategic-level consultation to managers and stakeholders regarding long and short range information security risk/requirements;
  • Recommends innovations that anticipate future directions of both the business, Information Technology and Information Security.

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through our many locations, ATMs, the internet (wellsfargo.com) and mobile banking. To learn more, Wells Fargo perspectives are also available at Wells Fargo Blogs and Wells Fargo Stories.

Required Qualifications

  • 10+ years of technology delivery and relationship management experience with a client organization
  • 8+ years of information security risk management program experience with at least 3 of those years of experience within consumer banking, payments, lending or innovation risk management

Desired Qualifications

  • Relationship management experience delivering technology services between one or more internal technology organizations large internal lines of business
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Strong analytical skills with high attention to detail and accuracy
  • Experience working with changing priorities and deadlines
  • Ability to manage multiple and competing priorities
  • Ability to interact with all levels of an organization
  • Ability to prepare and present senior level communications
  • Experience working in a large enterprise environment
  • Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills
  • A BS/BA degree or higher

Other Desired Qualifications
  • Experience collaborating with cross-organizational groups and functions, including technology, risk management and major business groups, etc.;
  • Strong understanding of expected controls (e.g. market, credit, finance, compliance, operations) across a variety of complex businesses;
  • Knowledge and a broad background in evaluating, measuring and managing financial and reputation risk arising from information security risks;
  • Proven ability to analyze data and raise potential risks to management;
  • Strong communication, negotiation, and collaboration skills, including the ability to negotiate with numerous parties and reach agreeable solutions;
  • Experience with Wells Fargos corporate organizational structure, the operational risk processes, and the systems necessary to manage information security risks;
  • Proven ability and experience in being able to look at the big picture across a risk program and implement successful strategy and solution;
  • Ability to synthesize data from a variety of sources and deliver results quickly;
  • Computer proficiency including databases, and an understanding of banking systems and software.


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



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Tech Relationship Manager 4

Wells Fargo
Chandler, AZ

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Chandler, AZ

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