27 days old

Tech Relationship Manager 3

Charlotte, NC
  • Job Code
Job Description

This role is a business analyst position within the EIT International Infrastructure Operations team. The role consists of three primary function; maintaining detailed process and practice mapping across the International/EGS, maintaining ETI/TMT product catalog execution for International/EGS and the overlay and discovery of existing Wells Fargo domestic process and practices. This role will interact extensively with EIT domains to enable Regional EIT International groups to align to the overall Technology strategy, processes and practices.

This role will be accountable for:

  • Creating/enhancing/maintaining detailed process and practice mapping across the International/EGS
    • Physical support related activities
    • Infrastructure managed in region
    • Critical applications
    • Vendor Management
    • Local ordering/ invoices (tools ,teams etc.)
    • Exception based responsibilities (such as out of band desktop patching)
  • ETI/TMT product catalog execution for International
  • Drive day to day / week to week product and service management for International (e.g., EIT International daily sponsor on projects)
  • Assist in driving out milestone and project delivery across the entire produce portfolio for Intl , working with our partners in ETI/TMT driving accountability

Required Qualifications

  • 7+ years of technology delivery and relationship management experience with a client organization
  • 5 + years of technology infrastructure management experience

Desired Qualifications

  • Relationship management experience delivering technology services between one or more internal technology organizations and medium to large internal lines of business
  • Ability to develop and maintain infrastructure roadmaps
  • Ability to manage an enterprise wide technology infrastructure, service component, or all end to end distributive infrastructure activities
  • Knowledge and understanding of Information Technology infrastructure and networking
  • Knowledge and understanding of network infrastructure systems and internet technologies
  • Knowledge and understanding of technical network, infrastructure disciplines, application development, or system security
  • 2+ years of treasury services sales experience
  • Outstanding problem solving and decision making skills
  • Outstanding problem solving skills
  • Professional presentation skills

Other Desired Qualifications
  • Technology Infrastructure as well as Application delivery and relationship management experience
  • Experience working with International teams, (timezone, cultural differences etc.)
  • Excellent verbal, written and interpersonal communication skills
  • Outstanding problem solving and prioritization skills
  • Ability to navigate and network in large Technology organization
  • Expereince process mapping and improvements reccomondations
  • Comfortable with assembling and delivering presenations on variety of Technology topics
  • Exposure to technology risk assessments
  • Strong business analyst skills,: problem solving , documentation, visual modelling, critical thinking
  • 7+ years of Technology/Operations experience in one or combination of process, practice, or business flow analysis
  • 5+ years of Technology Infrastructure experience
  • Professional visual presentation skills
  • 3+ years of Technology Regulatory and Risk exposure

Street Address

NC-Charlotte: 301 S College St - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



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Tech Relationship Manager 3

Wells Fargo
Charlotte, NC

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Tech Relationship Manager 3

Wells Fargo
Charlotte, NC

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