3 days old

Tech Area Sr. Manager 1 - Engineering Services Enablement Leader

Chandler, AZ
  • Job Code
Job Description

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

This Senior Manager will be responsible to build and manage a technology infrastructure team (approximately 40-50 FTEs plus 40-50 contractors) with a broad scope of accountabilities specific to the enablement of infrastructure engineering and automation Services for Wells Fargo. This position will manage a combined operating and project budget of $15mm-$30mm. This role will also be indirectly responsible for driving all the priorities and governance of delivery for the broader Engineering and Automation team and documenting and reporting progress to the broader Engineering Compute Services organization. This role will require a senior leader with strong leadership and engineering skill sets specific to new Agile based development for an SRE support model. The leader of this role must have experience in building complex engineering and support teams and managing a team of highly technical engineers and negotiating with and influencing other senior technical leaders to be successful.

Additionally, this leader will also need to have the expertise to help guide engineering and support initiatives of other direct and indirect reporting managers to ensure a program discipline is leveraged for the design, engineering and timely build out and deployment of infrastructure and automated operations services in accordance with an automated governance control model. This position will manage a high-profile group responsible for the development of a new automated governance model including the creation of an automated CI/CD pipeline and automated self-service lab environment to support broader innovation and transformation across ECS. This manager and his/her team will work closely with Information Services, Enterprise Architecture, Infrastructure Architecture, Service Delivery and Engineering Leaders to deliver on this new cross discipline capability for transformation from manual to automated governance and control processes.

Additionally, this position will have accountability to ensure the engineering SDLC is enabled and measurable to ensure all build, control and governance steps are met on all levels through the use of a fully automated build services. A major aspect of this leaders responsibility will be to negotiate and prioritize the delivery of engineering and automation services within ECS and the broader enterprise to create a delivery model that produces the most impactful engineering as expediently as possible. This responsibility will necessitate the need to influence peer and more senior management levels to accept and utilize a fully automated service for requesting and tracking engineering services. As a result of these functions this team will also develop new consumption models for the determining the use of automated services and the adherence to automated governance standards. This position will be responsible for influencing key organizations such as CIO, EA and TIS partners on how to leverage these new Infrastructure fully automated engineering request services and reporting. In general this senior leader will manage the end-to-end prioritization and governance of all delivery for the Engineering and Automation group.

Specifically the role will be responsible for:

Transformation of manual control processes to an automated governance of infrastructure configuration, build and delivery including the automated CI/CD pipeline for engineering builds Transformation from manual requests for Lab capacity to the acceptance of a self-service process for engineering lab services including promotion of LabaaS delivery to broader technology groups within Wells Fargo Transformation from manual requests to a fully automated process for input and tracking of engineering requests for basic services and project support into the Engineering and Automation group, tracking and reporting on all requests and coordination with the ECS Process Engineering group on reporting and control of these items. Main liaison to all other ECS groups and enterprise in negotiating and setting priorities for competing requests. Owner and lead author of summary road map for all planned Engineering and Automation strategies. Main interface with Enterprise Architecture and Infrastructure Architecture to align the Engineering road map with the broader transformation and innovation strategy for Wells Fargo.

Preferred location is Charlotte NC. Will consider Minneapolis MN and Chandler AZ.

Required Qualifications

12+ years of technology infrastructure experience, non-development technology experience, or a combination of both5+ years of management experience in technology3+ years of Open Source experience4 + years of experience creating and implementing strategic plans and roadmaps at the executive level for enterprise wide business initiatives

Desired Qualifications

Management experience including multiple or large technology functionsExperience working in a large enterprise environment5 + years of technology application development management experienceAbility to effectively partner and influence at the executive levelCloud computing experienceVirtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environmentExperience driving and leading organizational change in a dynamic environmentKnowledge and understanding of technology infrastructure: distributed technologiesKnowledge and understanding of VM WareA BS/BA degree or higher

Other Desired Qualifications 3+ years experience managing engineering and/or automation development teams Deep understanding and experience in application development specifically of Agile and SRE based architectures particularly the management of self-service queues and automated build chains (i.e. Chef, Puppet, Python, Ansible, Jenkins, GitHub, Confluence) Experience managing technical teams consisting of 50+ team members plus contractors directly and indirectly Experience in managing deployments of engineering and automation solutions using in-house developed, open source or commercial cloud suites Experience in managing and governing IaaS solutions Understanding of SaaS and PaaS services and how to prioritize implementations at a large enterpriseJob Expectations

Ability to travel up to 20% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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Tech Area Sr. Manager 1 - Engineering Services Enablement Leader

Wells Fargo
Chandler, AZ

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Tech Area Sr. Manager 1 - Engineering Services Enablement Leader

Wells Fargo
Chandler, AZ

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