9 days old

Systems Support/Operations Engineer

Carmel, IN 46032
  • Job Code

**This is a contract to hire opportunity and the requirements are the same as before with the exception of the Bachelor's degree. That is considered a plus now, and no longer a hard requirement. Please make sure the candidates are open to a on call support environment. This team is not looking for System Administrators or Developers, they are looking for individuals who have experience supporting/troubleshooting complex issues.

Operations Systems Engineers at company are software detectives. They require strong analytical, technical and communication skills and must be able to build collaborative relationships and negotiate solutions across multiple groups. They must cultivate a working knowledge of the business areas they support and build a solid understanding of the client's existing business processes, key drivers and measures of success. They must be able to see the big picture and understand how complex systems and their connections work together to ensure the delivery of reliable, least-cost energy for all electric customers.

In addition, a strong understanding of the customer's overall IT architecture is required in order to recognize the issues and implications of proposed software and hardware solutions. Working in a challenging and dynamic environment, the engineer must exhibit an ability to grasp the short- and long-term direction of company's business and technology. They must be innovative in identifying, proposing, documenting and overseeing the execution of IT solutions.


- Understand complex system behavior and demonstrate an ability to reliably predict the impact of change to the system

- Utilize multiple advanced analytical techniques such as critical, creative, conceptual and intuitive thinking to analyze high risk situations, generate multiple options and approaches while considering how the solution may change or impact the organization.

- Incorporate multiple perspectives to work within a space where boundary or scope of the problem or system may be fuzzy.

- Understand diverse operational contexts of the system and identify inter- and intrarelationships and dependencies

- Ability to make timely recommendations to effectively solve problems, using independent judgment consistent with standards, practices, policies, procedures, regulations, and/or law.

- Test, debug, document and install computer systems to meet business and compliance requirements

- Present and explain technical information to diverse audiences in a commonly understood way

- Review and analyze reporting data, audit results and identify patterns, trends or issues that require resolution or enhancement

- Identify, define and develop key measurements and develop the process to collect metrics for monitoring

- Demonstrate organizational ability by prioritizing and managing backlog work

- Able to work independently with minimal supervision

- Execute application troubleshooting and take independent action to correct problems encountered during systems operations


- At least one to three years of specific experience within any of the following: software design or development, database design or development, or operating systems, preferred

- A PLUS: Bachelor's degree in Computer Science or related field


The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

Technical Capabilities - Must also be proficient with the following:

- Knowledge of Oracle and SQL Server Databases

-Administration skills/knowledge on a variety of computer platforms (i.e. Windows & LINUX)

- SQL, PL/SQL, and scripting languages strongly preferred

- Prior experience debugging Java, Fortran, C# strongly preferred


  • Information Technology

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Systems Support/Operations Engineer

Randstad Technologies
Carmel, IN 46032

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Systems Support/Operations Engineer

Randstad Technologies
Carmel, In

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