14 days old

Systems Support Analyst

Winston-Salem, NC 27106
  • Job Code
  • Payrate
    $27 To $31

Provides technical systems support within a technology organization. Duties are varied and may include one or more of the following: provides support for complex technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services; uses diagnostic and other tools to maintain, troubleshoot and restore service or data to systems; evaluates service level agreement criteria and identifies gaps in current technology process; participates in migrations from development to production, upgrades, installations and/or configurations; may write queries to extract data and validates data loads; completes project sizing; updates/writes documentation and procedures and assists with related training; troubleshoots network, hardware and software issues using general guidelines, templates or direction from others; participates in writing test scripts; maintains change or issue logs; analyzes performance trends and recommends process improvements; understands quality, security and compliance requirements for supported areas and reviews changes for risk to production systems; participates in testing and updating the business continuation plan.: 3+ years systems support analysis experience.

-Understanding of data center utilities is preferred (power distribution, cooling, air flow)

- Experience with physical layer infrastructure and device connectivity within the raised floor space of enterprise class data centers

- Physical layer knowledge and understanding, network routing and switching familiarity, server hardware and operating system familiarity.

- Must be proficient with network and server troubleshooting methods

- Ability to work some weekends


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Systems Support Analyst

Randstad Technologies
Winston-Salem, NC 27106

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Systems Support Analyst

Randstad Technologies
Winston-Salem, NC

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