8 days old

Systems Support Analyst 5

North Brunswick Township, NJ
  • Job Code
Job Description

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

  • Candidate will be working on engineering, design, build and support of High Performance Computing systems and distriduted computing data grids.
  • Candidate will work with diverse business functions and development team across multiple line of businesses
  • Candidate will get opportunity to understand functioning of current trading and risk systems and get involved in building and supporting caching/computing platform for these systems
  • Candidate will have to understand systems and application code to troubleshoot and provide guidance to app dev teams
  • Consults with internal business groups to provide application software development services or technical support.
  • Provides comprehensive senior-level technical consulting to IT management and senior technical staffs.
  • Analyzes, defines and documents requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks, controls, and outputs using standard development methodology.
  • Evaluates compliance with the organization's technology standards.
  • Works with internal business groups on implementation opportunities, challenges, and requirements of various applications.
  • Analyzes information and provides recommendations to address and resolve business issues for a specific business group.
  • Guides and consults with IT management and technical staffs regarding use of emerging technologies and associated services.
  • Participates in defining corporate implementation and integration strategies of new technologies.
  • Advocates for innovative, creative technology solutions.
  • Contributes to the achievement of area objectives.
  • The candidate will be expected to solve software, and infrastructure problems in relation to complex trading processes.
  • Design and develop automated stress testing harnesses, recommend and implement solutions, participate in and conduct code review sessions, and provide process improvements.
  • The candidate will additionally be expected to provide hands on technical support, advice, and consultation with open issues relating to supported applications plus assure quality, performance, security, trading risk controls, and compliance for those application platforms.
  • Candidate is expected to provide late and off hours support during critical business outages, business continuity events and production releases
  • Required Qualifications

    6+ years of systems support analysis experience7+ years of experience supporting trading systems, applications or platforms3+ years of C# .NET or Java development experience5+ years of Red Hat Linux or UNIX experience3+ years of application production support experience2+ years of capital markets experience2+ years of Cache experience3 + years of Windows or Linux scripting experience2+ years of experience with automation using PowerShell, Bash, or Python2+ years of Weblogic experience

    Desired Qualifications

    Experience supporting an enterprise-level environmentAbility to interact effectively at varying levels of the business and technical organizations; including managementStrong team or technical leadership experienceExcellent verbal, written, and interpersonal communication skills

    Other Desired Qualifications
  • Good verbal, written, and interpersonal communication skills
  • Knowledge and understanding of technology object oriented: analysis and design
  • Knowledge and understanding of technology object oriented: design patterns and their application
  • Knowledge and understanding of application lifecycle, from design and development to testing, implementation and production support
  • Autosys experience
  • Knowledge and understanding of technology platform development including large scale technology in a capital markets environment
  • Hands on experience capturing functional and non-functional requirements, grid/caching data flow issue troubleshooting
  • Expert level skills understanding server infrastructure, storage and network data flow issues
  • Extensive experience using data analysis skills using SAR, PerfMon, Tcpdump, ITRS etc to analyze and correct grid issues
  • Demonstrable experience with process automation using Linux or Windows scripting.
  • Using documentation tools like Visio, MS Word, Confluence, Excel, Splunk etc
  • Communicate and provide clarity on requirements to Tech Team
  • Discuss, negotiate and communicate requirements with business dev teams & infrastructure partners
  • Discuss and educate QA and Production Support teams
  • Ability to understand business technical problems and articulate a corresponding solution
  • This individual will work with development and technical support teams on application and/ or patch installation, configuration, systems integration, testing, user acceptance testing, deployment and post go-live support. They will be part of the 24X7 escalation support process for all Wells Fargo Securities Platform Management environments. The position will take a key role in support and implementation of application infrastructure that requires collaboration across various infrastructure teams to integrate best practices and efficiencies into production environments while mitigating risk through testing and capacity planning.
  • Street Address

    NJ-North Brunswick: 100 Fidelity Plz - North Brunswick, NJ


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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    Systems Support Analyst 5

    Wells Fargo
    North Brunswick Township, NJ

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    Wells Fargo
    North Brunswick Township, NJ

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