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Systems Support Analyst 4

Wells Fargo

Flagstaff, AZ 86004
Job Code:
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Job Details

Job Description

New SSE4 position will be part of EBSav US Level 2 Production Support Organization, which includes test and production environment support. This position covers researching and finding the root cause on the system and application level for more than 22 EBS middleware applications. Working with appropriate teams to implement short term and long term solutions to environmental and code issues. Identifying monitoring gaps and writing requirements to fill these gaps for AppDynamics, Nagios, SPLUNK and Introscope tools. Play an active role in deploying EBS applications to production and staging environments. This position requires carrying a pager on a rotational basis from 10:00 AM to 6:00 PM Pacific (week and weekends).

Required Qualifications

  • 5+ years of systems support analysis experience
  • 5+ years of application production support experience
  • 5 + years of Core Java experience
  • 3+ years of Splunk experience

Desired Qualifications

  • 5+ years of SOA (Services Oriented Architecture) experience
  • 5+ years of Java experience
  • Knowledge and understanding of application deployment model: design, implementation, and maintenance
  • Strong, clear and concise written and oral communication skills
  • PAC2000 experience
  • 3+ years of Introscope experience

Other Desired Qualifications
  • Experience in supporting Tomcat web server support, Databases (MYSQL, DB2 and Oracle), MQ, SSL/TLS Massl authentication.
  • 1+ years of AppDynamics experience
  • Will be expected to support production environment in EBS L2 team.
  • Pager rotation is based on number of production support members.
  • Except when caring pager, working hours are defined from 9AM-5PM local time.
  • Telecommute is allowed up to 2 times per working week if performance is meeting and exceeding job expectations


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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