11 days old

Systems Support Analyst 4

Charlotte, NC
  • Job Code
    5361401-1
Job Description

Change Management activities for various groups. Creation of Weekly Deployment, Quarterly Release, and Dress Rehearsal CRs as well as On-Demand CR requests submitted via SharePoint, obtaining approvals for all CRs and scheduling Corporate Partner WO activity. Facilitate EUC desktop pushes coordinating build, pilots, and deploys. Candidate will also lead daily and bi weekly deployment windows ensuring timely creation of deploy communications, WO acceptance, and resource attendance. They will act as a UNIX deployment engineer for various applications. They will communicate with developers, testers, and administrators to resolve build, deployment and runtime issues. Be a back-up to the Implementation Deploy team for coverage. Prepare weekly CTO approval list and attach to CRs after received. Run PAC reports upon request. Identifies risk and ensures appropriate impact to normal business operations. Provide mentorship to junior team members in regards to proper procedures and technical concepts. Individual should work well independently and as a member of a high performance team.

Required to carry an individual paging device and work periodic after hour change control windows.



Required Qualifications

  • 5+ years of systems support analysis experience



Desired Qualifications

  • 3+ years of PAC2000 Change Management experience
  • UNIX experience
  • Exposure to Wells Fargo WANDA (Wells Automated Network Database Applications)
  • Knowledge and understanding of technical design: creation of SRS documents-Software Requirement Specifications
  • Employee benefits experience
  • SharePoint experience



Other Desired Qualifications
  • Perform as Change Coordinator
  • Lead deployment windows
  • Coordinate various technology groups in order to solve issues or recommend solutions
  • Act as consultant and support Technology-related projects for Implementation planning
  • Gain in depth knowledge of the customer area functions, applications, and system components
  • Handle multiple concurrent tasks and assist in reprioritization of outstanding issues
  • Provide metrics as needed




Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Systems Support Analyst 4

Wells Fargo
Charlotte, NC

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Wells Fargo
Charlotte, NC
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