1+ months

Systems Support Analyst 4

Bengaluru, KA 560043
  • Job Code
About Wells Fargo:
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortunes 2017 rankings of Americas largest corporations. Wells Fargos vision is to satisfy our customers financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About EGS (Wells Fargo India Solutions)

We are hiring for a position in EGS Delivery in India. EGS stands for Wells Fargos Enterprise Global Services. We are a critical component of the Wells Fargo strategy to leverage distinct advantages of a global environment. Legally, we are known as Wells Fargo India Solutions. Currently we are 10000+ strong team members with 3 locations (Chennai, Bangalore and Hyderabad) in India and 1 center in Manila.

About Role:
Systems Engineering support role for WFAM application suite. This team member acts as a application support, system maintenance, code deployment, and design guidance and consultation utilizing a thorough understanding of applicable technology, tools and existing designs. Analyzes highly complex business requirements, designs and writes technical specifications to design or redesign complex computer platforms and applications, and interfaces with cross-dependent functional teams in solution delivery. Oversees overall systems testing and the migration of platforms and applications to production.

Key Responsibilities:
Successful team members in this role should have outstanding troubleshooting skills in deploying, supporting, installing and configuring multi-tier, enterprise applications that can be applied to all levels of a heterogeneous technology ecosystem (primarily Unix/Linux, WebLogic or comparable middleware, Windows/.Net and IIS Web server products experience desirable, some Open Source interactions). A record of problem-solving and crafting application design efficiencies that leverage both open source and vendor resources is essential.

Essential Skills

Minimum 5+ Yrs experience
Strong experience in Application & Server Support Activities
Solid knowledge in trouble shooting infrastructure related issues to include Windows/Unix, Databases (SQL and Oracle) and network.
A strong understanding of incident and problem process and requirements and escalation procedures.
Strong operational understanding of enterprise job scheduling system (Autosys preferred) to be able to manage complex job streams and diagnosis the dependences and impact during failures.
Strong understanding of file transfer methods and protocol tools sets (NDM preferred) in diagnosing data inbound and outbound issues.
Strong understanding of batch scripting languages (i.e. DOS, VB Script, KSH, etc.).
Solid understanding and experience executing complex test cases procedures.
Strong understanding of automated deployment tools (uDeploy preferred, Anthill Pro)Solid experience provisioning (administering) user account access and entitlements within business applications using profiling documentation. S
strong understanding of Windows security permissions (i.e. NTFS security permissions including Windows shares and NAS shares, BOKS Unix)

Desired Skills:
Banking Domain is preferred.
PAC2000 experience preferred



  • Engineering
  • Financial Services

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Systems Support Analyst 4

Wells Fargo
Bengaluru, KA 560043

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Wells Fargo
Bengaluru, KA

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