10 days old
2017-11-302017-12-30

Systems Support Analyst 4

Bengaluru, KA 560043
  • Job Code
    21827BR-1
Excellent verbal and written communication skills. Able to describe complex technical issues in plain business language.Solid knowledge in troubling shooting infrastructure related issues to include Windows/Unix, Databases (SQL and Oracle) and network.A strong understanding of incident and problem process and requirements and escalation procedures. PAC2000 experience preferred.Strong operational understanding of enterprise job scheduling system (Autosys preferred) to be able to manage complex job streams and diagnosis the dependences and impact during failures.Strong understanding of file transfer methods and protocol tools sets (NDM preferred) in diagnosing data inbound and outbound issues. Strong understanding of batch scripting languages (i.e. DOS, VB Script, KSH, etc.).Solid understanding and experience executing complex test cases procedures Strong understanding of automated deployment tools (uDeploy preferred, Anthill Pro)Solid experience provisioning (administering) user account access and entitlements within business applications using profiling documentation. Strong understanding of Windows security permissions (i.e. NTFS security permissions including Windows shares and NAS shares, BOKS Unix)
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